Job descriptionAt Chronos, we are dedicated to providing exceptional care for pets and outstanding service to our clients. We are currently hiring a Remote Veterinary Receptionist for our clients. This is a fantastic opportunity to support a compassionate veterinary team while working remotely.
Position Description:
As a Remote Veterinary Receptionist, you will be the first point of contact for our clients, providing excellent customer service and support. Your role will involve managing appointment scheduling, answering client inquiries, and assisting with various administrative tasks.
Key Responsibilities: ?his is a remote position, you will not be working at a practice. ?lexibility is essential for success in this role. ?art-time availability will be expected ?ust be able to work across all U.S. time zones. ?ssist multiple veterinary hospitals simultaneously as needed. ?ttend company meetings ?nswer incoming calls and respond to client inquiries in both English and Spanish. ?chedule and confirm appointments for veterinary services. ?aintain accurate records and files for clients and pets. ?rocess payments and manage client billing inquiries. ?ssist in handling medical records and ensuring confidentiality. ?rovide information about services, procedures, and pet care. ?ollaborate with the veterinary team to ensure smooth operations. ?ollow up with clients regarding their pets' appointments and care. Requirements to fulfill this role are: ? minimum of 3 years working in a veterinary practice. ?luency in English and Spanish (spoken and written) is preferred. ?vailability to work until 10:00 PM EST is required. ?roficient in using computers and veterinary software (experience with Avimark is a plus). ?nternet Requirements: Visit speedtest.net to check your computer's connection speed. To be considered for this position, your speed test must show a minimum of 25 Mbps download and 9 Mbps upload. Please attach an image or exported file of the results to your application. How to Apply: ?ttach your resume in PDF format and provide your preferred contact information. ?nclude your computer's internet specifications with your application. ?nclude three references, along with their emails and phone numbers (former employers only). (If you?e a strong verbal communicator, consider sending a link to a short video introducing yourself).
What happens next?
We will review all application responses. Our recruitment team will reach out to you regarding your application. If selected please be prepared that our interview process will take approximately 2 to 4 weeks to complete.