Virta Health is on a mission to transform type 2 diabetes and weight-loss care. Current treatment approaches aren? working?ver half of US adults have either type 2 diabetes or prediabetes, and obesity rates are at an all-time high. Virta is changing this by helping people reverse their metabolic condition through innovations in technology, personalized nutrition, and virtual care delivery reinvented from the ground up. We have raised over $350 million from top-tier investors, and partner with the largest health plans, employers, and government organizations to help their employees and members restore their health and take back their lives. Join us on our mission to reverse diabetes in 100 million people.
As a contractor Virtual Pharmacy Technician at Virta Health, you will play a crucial role in supporting our pharmacy and clinical operations during upcoming launches. This position focuses on prescription management to ensure our members receive timely and effective medication support. Additionally, you will assist with various clinical tasks as needed, such as processing lab orders, sending faxes, and communicating with primary care providers (PCPs). This role is essential to our mission of reversing type 2 diabetes and obesity, and depending on business needs and individual performance, there may be an opportunity to extend this contract to a full-time position.
Responsibilities
?anage and process prescriptions and prior authorizations for our member population.
?upport other clinical tasks, including lab order processing, sending faxes, and communicating with primary care providers (PCPs).
?ct as a liaison between healthcare providers, pharmacies, and insurance companies, ensuring effective communication and problem resolution.
?aintain accurate and up-to-date records of all pharmacy-related activities.
?ork through a queue of provider requests to ensure timely completion and follow-up.
Must-Haves
?+ years of experience as a pharmacy technician or in a similar role.
?emonstrated experience with prescription management and prior authorizations.
?amiliarity with electronic prescribing and prior authorization software.
?trong organizational skills with a high level of accuracy and attention to detail.
?ffective written and verbal communication skills for working with pharmacies, insurance companies, and healthcare providers.
?daptability in a fast-paced environment with strong problem-solving skills and a solutions-oriented approach.
Nice-to-Haves
?xperience in telehealth or digital health settings, with an understanding of virtual healthcare dynamics.
?amiliarity with platforms like ZenDesk or similar customer support tools.
?nowledge of healthcare regulations related to pharmacy operations and compliance.
?revious experience with managing prescriptions and prior authorizations for GLP-1 medications or other weight-loss/diabetes treatments.
?asic understanding of clinical support tasks, such as lab order processing or PCP communication.
Values-driven culture
Virta? company values drive our culture, so you?l do well if:
?ou put people first and take care of yourself, your peers, and our patients equally
?ou have a strong sense of ownership and take initiative while empowering others to do the same
?ou prioritize positive impact over busy work
?ou have no ego and understand that everyone has something to bring to the table regardless of experience
?ou appreciate transparency and promote trust and empowerment through open access of information
?ou are evidence-based and prioritize data and science over seniority or dogma
?ou take risks and rapidly iterate
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As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided.
Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $30.00 per hour. Information about Virta? benefits is on our careers page at: https://www.virtahealth.com/careers.
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