Job Title: Remote Ticketing Agent
Company Name: Tranquil Trails Travel
Job Type: Full-Time
Company Overview:
Welcome to Tranquil Trails Travel, where we transform dreams into reality through extraordinary travel experiences. As a company dedicated to providing unparalleled service and unforgettable adventures, we invite you to join us on our journey to redefine the world of travel. If you're passionate about travel and dedicated to delivering exceptional service, become part of our team today.
Position Summary:
Tranquil Trails Travel is seeking a Remote Ticketing Agent to join our team. In this role, you'll be responsible for assisting clients with ticketing services, including booking flights, issuing tickets, and providing support for travel-related inquiries. If you have strong communication skills, attention to detail, and a passion for delivering exceptional service, we want you to be a part of our team.
Key Responsibilities: ?erve as the primary point of contact for clients, assisting with flight reservations, ticketing, and travel inquiries. ?oordinate flight bookings, ensuring accuracy and efficiency in the ticketing process. ?rovide assistance to clients with ticketing-related questions or issues, offering prompt and effective solutions. ?iaise with airlines and travel partners to confirm bookings, resolve discrepancies, and ensure client satisfaction. ?aintain accurate records of flight bookings, expenses, and client information. ?ollaborate with team members to support the overall success of the department and ensure a positive client experience.
Benefits:
?ompetitive salary commensurate with experience.
?omprehensive health, dental, and vision insurance plans.
?etirement savings plan with company matching contributions.
?aid vacation, holidays, and sick leave.
?pportunities for professional development and career advancement.
?ravel perks and discounts on vacation packages, accommodations, and more.
?upportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
Qualifications: ?revious experience in customer service, ticketing, or a related field is preferred. ?xcellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. ?trong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively. ?roficiency in using office software and online reservation platforms. ?bility to work independently and as part of a collaborative team in a fast-paced environment. ?lexibility to adapt to changing priorities and client needs.
Join Us:
If you're passionate about travel and customer service and ready to embark on an exciting career with Tranquil Trails Travel, we want to hear from you! Apply now to become a Remote Ticketing Agent and help us transform dreams into unforgettable travel experiences for our clients!
Locations Dallas Remote status Fully Remote