Job Title: Remote Insurance Customer Service Representative
Job Type: Full-Time (M-F 8-5)
Compensation: $13/hr
About Us:
Join a growing team dedicated to providing top-notch customer service within the insurance industry. We're looking for an enthusiastic and customer-focused individual to work remotely and help our clients with their insurance needs. As a leading player in the field, we aim to provide seamless, effective solutions for customers while fostering a supportive and collaborative work environment.
What You'll Do:
? Provide exceptional customer service to clients by answering calls and resolving inquiries related to insurance policies, claims, and coverage options.
? Assist customers in navigating their insurance options and ensuring they understand their policies.
? Handle inbound and outbound calls efficiently while maintaining high-quality service standards.
? Support customers with policy updates, billing questions, and claims information.
? Collaborate with team members to ensure consistent and effective service delivery.
? Maintain accurate records of customer interactions and transactions.
What We're Looking For:
? Prior experience in a call center, insurance, or customer service role is highly preferred.
? Excellent verbal and written communication skills.
? Strong problem-solving abilities and a passion for helping people.
? Ability to stay organized and manage multiple tasks simultaneously.
? Must have access to strong, stable wifi at home.
? Tech-savvy with proficiency in working with software and CRM systems (training provided).
? A positive attitude, professionalism, and a drive to exceed customer expectations.
Compensation:
$13/hr.
To apply, please visit www.fuse3solutions.com
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