Job Descriptio:
At Kohl's, our strategy is to become the most trusted retailer of choice for the active ad casual lifestyle. Be part of a team culture that values diversity ad iclusio, works hard to help each other succeed, ad celebrates each other's wis to deliver a best-i-class experiece for our customers.
Resposibilities:
?reates a friedly ad welcomig eviromet by greetig ad offerig assistace to customers
?ou are the face to the customer esurig they remai the top priority while balacig tasks ad routies
?miles ad Says Hi! Greets all customers ad associates, assists i a friedly, courteous maer ad adheres to the Yes We Ca policy efficietly resolvig customers questios ad requests
?osistetly uses the 5 step GREAT program while iteractig with customers: Greets ad Egages Customer, Requests Credit, Explais Savigs, Asks to Complete the Survey ad Thaks the Customer
?ble to lear ad adapt to curret techology to assist customer eeds
?elivers the highest level of customer service through effective problem solvig
?olicits, opes ad activates Kohls Charge applicatios ad loyalty programs
?sures that all cash hadlig procedures are doe i accordace to policy ad procedure
?omplete trasactios accurately ad efficietly while egagig customers
?lexible ad willig to cross-trai ad work i other areas of the store, as eeded
?dherece to Kohl's policy ad procedures
?egular attedace
Preferred Qualificatios:
?o educatio or experiece required.
?ust be at least 16 years of age or older.
?ritte ad verbal commuicatio skills with the ability to ifluece i a clear ad cocise maer.
?aturally curious; desire to lear.
?ommitmet to valuig diversity ad cotributig to a iclusive work eviromet.