(French & English, C1) Customer Support Consultant (Morocco, remotely)
Passionate about the world of tech?
What if you had a chance to be a part of the world? leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let? see what it takes
What You Will Do:
?rovide exceptional customer support via calls, chats, and emails
?uild positive and long-lasting relationships with customers
?eet team KPIs
?lways be up-to-date with cutting-edge technology
?ecurely work with customers?ensitive information
?pply the latest and greatest customer happiness practices
?aintain working knowledge of our client? products and services
What you need to succeed in this role:
?luent English and French (C1 written and spoken for both languages is a must)
?xperience in customer service
?nalytical and research skills
?ositive and responsible attitude
?ersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps?ownload and 40 Mbps?pload)
Will be a great plus:
?xperience with CRM systems
Benefits and Perks:
?lexible schedule
?pportunity to work fully remotely
?nclusive international environment
?ompensation in USD
?ood bonuses for referring friends
?aid intensive training and probation
?ork-life balance
?esponsive management interested in your growth and long-lasting cooperation
?reenhouse conditions for self-development
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we?e become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.