Join our dynamic team as a Remote Customer Service Representative for FedEx, where you'll be an integral part of ensuring seamless communication and support for our valued customers. As a virtual member of the FedEx family, you'll have the opportunity to make a positive impact from the comfort of your own home.
What You Will Do:
?rovide exceptional customer service via phone, email, and chat channels.
?ssist customers with inquiries, tracking shipments, and resolving concerns promptly.
?ollaborate with various teams to ensure accurate and timely resolution of customer issues.
?aintain a deep understanding of FedEx services, policies, and procedures to provide accurate information.
Requirements: ?xcellent communication skills, both verbal and written. ?trong problem-solving abilities and attention to detail. ?omfortable working independently in a remote environment. ?asic computer proficiency and ability to navigate various software applications. ?lexibility to adapt to changing work schedules, including evenings and weekends.
Opportunities and Benefits:
?ompetitive hourly wage of $25.
?ork from the comfort of your own home, eliminating the need for commuting.