Communications and Public Relations Manager

This a Full Remote job, the offer is available from: Massachusetts (USA) COMMUNICATIONS AND PUBLIC RELATIONS MANAGER ABOUT THE BCA A leading force in Boston’s cultural ecosystem and a key civic arts anchor, Boston Center for the Arts (BCA) has supported thousands of individual artists, small organizations, and performing arts companies, who add depth and dimension to the Boston arts ethos. Through residencies and programming, Boston Center for the Arts serves as an epicenter for an expanding cohort of artists working across all disciplines and has catalyzed careers by providing fertile ground for experimentation and artistic risk-taking. Situated at the intersection of artists, community and civic leadership, BCA plays a unique role in advancing equitable access to creative space while contributing to Boston’s long-term cultural vitality. As BCA engages in a period of strategic and physical planning in partnership with the City of Boston, the organization is deepening its focus on institutional clarity, public value, and sustainable impact. Boston Center for the Arts is committed to building a team that reflects the diversity of Greater Boston. People of color, members of the LGBTQ community, and people with disabilities are strongly encouraged to apply. RACIAL EQUITY COMMITMENT Black Lives Matter. It is incumbent upon us to act accordingly and to identify those ways that we, as a leading cultural organization, can stop perpetuating pervasive and systemic white supremacist practices and lead through our actions. Boston Center for the Arts (BCA) is committed to doing the hard work of dismantling even the most subtle forms of white supremacy in our organization, in our practices, and in the work we do to help make Boston a place where ALL artists can live and thrive. POSITION CONCEPT Boston Center for the Arts (BCA) seeks a Communications &Public Relations Manager to manage the day-to-day execution of BCA’s public-facing communications and audience engagement efforts while contributing to the organization’s evolving institutional narrative during a period of strategic planning and growth with the City of Boston. This role is responsible for the quality, consistency, and clarity of BCA’s voice and storytelling across digital platforms, press, and community-facing channels, ensuring that artists, programs, fundraising priorities and institutional initiatives are communicated clearly, consistently, and compellingly. This position reports to the CEO. DUTIES AND RESPONSIBILITIES Specific responsibilities include but are not limited to the following: Communications & Digital Marketing • Manage and execute day-to-day communications across social media, email marketing, and the BCA website, supporting programmatic, institutional, and fundraising priorities • Develop, publish, and schedule artist- and program-centered content that highlights residencies, exhibitions, performances, and public programs, organizational impact, and opportunities for engagement and support • Maintain consistency with BCA’s brand voice, visual identity, accessibility standards, and equity commitments across all platforms • Collaborate with internal teams to translate programs and initiatives into clear, engaging public-facing messaging and gather inputs, coordinate reviews, and support timely approvals Event Promotion & Audience Engagement • Execute promotional communications for exhibitions, performances, public programs, and campus activations in coordination with the Marketing & Communications tea • Support audience-facing communications for venue rentals in coordination with the Rentals team to increase visibility and bookings and align with Marketing-led lead-generation efforts • Support audience development strategies for artists, renters, donors, and the general public, with attention to equity, access, and inclusion • Track and analyze audience engagement across channels to inform strategy and improve reach and impact and summarize trends with practical recommendations to improve editorial content and outreach Public Relations & Media • Execute media relations efforts, including maintaining press lists and media databases and serving as the day-to-day press contact for routine inquiries • Draft press releases, pitches, and media materials in coordination with the Marketing Team (for campaign alignment) • Coordinate interviews, press inquiries, and coverage related to BCA programs, artists, leadership, and major organizational initiatives and track outreach and outcomes Website & Analytics • Own website content management, including updates, new pages, accessibility basics, and content accuracy using the CMS, completing basic accessibility checks, and ensuring content is current • Monitor and report on website analytics, engagement metrics, and campaign performance and share monthly highlights plus actionable recommendations • Support SEO best practices and content optimization to improve visibility and engagement; coordinate