What You'll Bring To The Team...
?onduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
?enerate business growth, increase client retention, and offer additional products and services
?nderstand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
?row your tax expertise
Your Expertise
?xperience completing individual tax returns
?xperience working in a fast-paced environment
?ccess to high speed, reliable internet
?xperience and skilled in technology (specifically MS Teams and Outlook)
?nspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat
?xperience utilizing effective customer service techniques
?nalytical and problem-solving skills
?uccessful completion of the H&R Block Tax Knowledge Assessment1 or equivalent
?igh school diploma / equivalent or higher
?ust complete continuing education requirement and meet all other IRS and applicable state requirements
?vailability to work a minimum of 20 hours a week during peak tax season
?kill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)
It would be even better if you also had...
?PA or Enrolled Agent certification
?xperience completing complex tax returns
?+ years of experience in accounting, finance, bookkeeping or tax
?xperience conducting virtual tax interviews that create confidence in clients
?ax planning and audit support experience
?ales and/or marketing experience
Why Work for Us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs. ?mployee Assistance Program with Health Advocate. ?ellbeing program, BetterYou, to help you build healthy habits. ?eurodiversity and caregiver support available to you and your family. ?arious discounts on everyday items and services. ?enefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. ?lick here to check out all available benefits.
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture ?ne in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
1 - Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.
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