Virtual Live or Tele Chat Support

Next Man Up supports the well-rounded gentleman and serves as a catalyst in which young men of color are agents of change in their community and leaders in eliminating systematic gaps in their opportunities and outcomes. Through interactive workshops and positive male role models. Next Man Up develops and motivates young boys to grab the torch of success for the next generation to follow. We are seeking a highly motivated individual to join our Customer Support team as a Virtual Live or Tele Chat Support. This role will be responsible for providing exceptional customer service through live chat and telephone interactions. The ideal candidate will have excellent communication skills and a passion for helping customers. Responsibilities: • Respond to customer inquiries via live chat and telephone • Provide accurate and timely information to customers • Troubleshoot and resolve customer issues • Escalate complex issues to the appropriate team member • Maintain a positive and professional attitude at all times Qualifications: • High school diploma or equivalent • Previous customer service experience preferred • Excellent communication skills • Ability to multitask and prioritize tasks • Strong problem-solving skills If you are a customer-focused individual with a passion for providing exceptional service, we encourage you to apply for our Virtual Live or Tele Chat Support position. FULL TIME PART TIME URGENT HIRING WEEEKENDS AS NEEDED Benefits: Sign on Bonus, Health, Dental, Life and AD&D Insurance, Employee Wellness and 401k plans, employee stock purchase plan(ESPP),Paid Time Off and Holidays. These takes place after working for the company after 30 days The pay range for this role is: 55,000 - 60,000 USD per year(Remote (Fresno, California, US)) Apply tot his job Apply To this Job