Technical Customer Service Advisor, Remote
Technical Customer Service Advisor (Work From Home!)
Starting pay rate is $17.31 an hour.
Full time schedules between the hours of 7am â 10:30pm CST.
Plenty of growth opportunities within the team!
Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
Paid time off. Work Shift will be assigned after training which may include at least one weekend day.
Fully work from home!
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About the Technical Customer Service Advisor Role â Work From Home role:
As a member of the team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. You manage a high volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and client. Your punctuality and dependability... are key to our clientsâ success.
A few of the questions you may receive as a customer representative are the following:
How do I reconnect my Wi-Fi on my smartphone?
Why canât I sign into my account?
My device is unresponsive, how can I get it to power on?
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Requirements of the role:
⢠Be at least 18 years or older
⢠Have a High School Diploma, or equivalent
⢠Be able to successfully pass a criminal background check
⢠Have at least six months of customer service experience
⢠Have high speed broadband internet access meeting the following speeds: download = â¥10, upload â¥3, Ping ms
Starting pay rate is $17.31 an hour.
Full time schedules between the hours of 7am â 10:30pm CST.
Plenty of growth opportunities within the team!
Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
Paid time off. Work Shift will be assigned after training which may include at least one weekend day.
Fully work from home!
Â
About the Technical Customer Service Advisor Role â Work From Home role:
As a member of the team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. You manage a high volume of incoming calls from customers while navigating through multiple systems.
Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and client. Your punctuality and dependability... are key to our clientsâ success.
A few of the questions you may receive as a customer representative are the following:
How do I reconnect my Wi-Fi on my smartphone?
Why canât I sign into my account?
My device is unresponsive, how can I get it to power on?
Â
Requirements of the role:
⢠Be at least 18 years or older
⢠Have a High School Diploma, or equivalent
⢠Be able to successfully pass a criminal background check
⢠Have at least six months of customer service experience
⢠Have high speed broadband internet access meeting the following speeds: download = â¥10, upload â¥3, Ping ms