Technical Account Manager
Company Overview: We are building Protege to solve the biggest unmet need in AI — getting access to the right training data. The process today is time intensive, incredibly expensive, and often ends in failure. The Protege platform facilitates the secure, efficient, and privacy-centric exchange of AI training data. Solving AI’s data problem is a generational opportunity. We’re backed by world-class investors and already powering partnerships with some of the most ambitious teams in AI. The company that succeeds will be one of the largest in AI — and in tech. We’re a lean, fast-moving, high-trust team of builders who are obsessed with velocity and impact. Our culture is built for people who thrive on ambiguity, own outcomes, and want to shape the future of data and AI. The Role Protege is looking for a Technical Account Manager in our Media Vertical to help us deliver high-quality data experiences to our customers. This is a unique hybrid role for someone who loves both customer facing roles with leading AI companies and data — and is excited to work at the intersection of content, technology, and AI. You will guide prospects and customers through the definition and delivery of datasets. You’ll ensure the data product delivers the value the customer needs, the supporting data pipelines run smoothly, and timelines and milestones are clearly communicated from the first stages of feasibility to the final data delivery. Whether a partner wants arctic wildlife clips or foreign-language film samples, you’ll dig into our catalog, find the best matches, and assemble compelling data packages. You’ll also work behind the scenes to understand and improve our dataset — using SQL and dashboards to spot gaps, surface insights, and support product development. This is an early career role, ideal for a candidate with strong organizational skills and curiosity about the data powering AI systems. You'll work closely with our content, product, and operations teams and have a front-row seat to how cutting-edge AI models are built. What You’ll Do Manage end-to-end data preparation through QA and delivery, ensuring cross-functional coordination and on-time execution Perform QA, packaging, and delivery of complex datasets ensuring complete and on time delivery in collaboration with key media producers and operational partners Curate high-quality content samples and datasets for customers across industries and use cases. Search, filter, and tag content across our catalog of audiovisual and media assets leveraging tools and technologies, and identifying use cases to continue to scale operations Translate vague requests (e.g. “cinematic scenes in nature”) into specific and well-documented data outputs. Write lightweight SQL queries to explore our metadata and source specific content. Support dashboard creation and reporting on content coverage, usage trends, and data health. Identify holes or underrepresented areas in our content catalog and flag gaps to the team. Perform quality assurance on data deliveries and contribute to increasingly automated and scalable QA processes Collaborate with product, partnerships, and licensing teams to meet evolving data needs. Who You Are Early-career professional (3-5 years experience) with a background in media, data, information science, or a related field. Strong organizational and research skills; comfortable navigating large, unstructured datasets. Strong communicator - you can effectively present your ideas internally and maintain external facing communications Curious and detail-oriented — you love digging to find just the right clip, and you notice what’s missing, and you can clearly and effectively communicate product - oriented solutions Basic SQL proficiency (SELECT statements, joins, filters). Strong communicator with the ability to explain what you've found and why it matters. Interest in media, entertainment, AI, or content strategy. A self-starter who takes ownership and enjoys wearing multiple hats. Why This Role? This is a rare entry point into the data that powers AI — with a front-row seat to the future of media and machine learning. You’ll learn how world-class AI companies use training data, build hands-on experience with curation and analytics, and contribute directly to some of the most exciting innovation happening today. If you’re excited about content, tech, and impact, we’d love to meet you. Apply To This Job