Staff Business Solutions Engineer, BizTech
About the position Responsibilities • Work as a strategic partner of the business by aligning with business groups on strategic vision and business priorities; serve as a liaison between business and technology. • Understand technology capabilities required to support business needs, with a focus on leveraging AI to enhance productivity and creativity. • Develop and maintain a technology roadmap by proactively communicating and collaborating with cross functional business and technical stakeholders. • Lead business requirements gathering sessions and analyze key business processes and requirements, incorporating AI solutions where approved and applicable; work to gain approvals as new AI use cases emerge. • Gain an in-depth understanding of business processes, use cases, requirements, system integrations, reporting, and data flow, including AI-enhanced processes. • Drive productivity and creativity by improving existing processes or implementing new business processes including AI-driven technology solutions when appropriate. • Collaborate closely with technical lead and engineers to translate business requirements into technical designs and solutions incorporating AI capabilities as appropriate. • Work with business users to document, manage, and prioritize bug fixes and enhancements, including those related to AI functionalities. • Support business users on system configuration and administration including identifying system issues and troubleshooting and analyzing potential solutions. • Support product development and release lifecycle by working with technical lead and engineers to test and release new system functions, ensuring on-time delivery of new products and features, including AI-driven enhancements, and assisting with new releases and approving all User Acceptance Testing. • Participate in sprint planning, on-call for your area as well as other team rituals, with a focus on continual process reflection and improvement over time. Requirements • Strong communication and analytical skills to effectively work with business users. • Ability to independently complete individual tasks to achieve team and stakeholder goals. • Focus on results, data to measure performance, and interpersonal skills to build trust and alignment. • Experience with SaaS technologies and AI-driven solutions. Benefits • Base pay range of $160,000 - $200,000 USD. • Bonus eligibility. • Equity options. • Employee Travel Credits. Apply tot his job Apply To this Job