Social Media Spam Remover at Yelp, UK

Welcome to Yelp, a leading platform that connects people with great local businesses. At Yelp, we believe in the power of authentic reviews and social interactions to help users discover and connect with the best services in their area. As a Social Media Spam Remover, you will play a crucial role in maintaining the integrity of our platform by ensuring that user-generated content meets our high... standards.
Position: Social Media Spam Remover
Location: United Kingdom (UK)
Job Responsibilities:
Monitor and Moderate Content: Review and moderate user-generated content on the Yelp platform to identify and remove spam, fake reviews, and inappropriate content.
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Enforce Community Guidelines: Ensure that all user activity aligns with Yelp community guidelines and policies. Take appropriate action against accounts violating these guidelines.
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Investigate Reports: Investigate and respond to user reports regarding suspicious or inappropriate content, providing timely resolutions.
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Collaborate with Teams: Work closely with cross-functional teams, including Customer Support and Content Moderation, to address user concerns and maintain a positive online environment.
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Stay Updated: Keep abreast of the latest trends in spam and online abuse, implementing proactive measures to prevent issues before they arise.
Required Skills:
Attention to Detail: Exceptional attention to detail to identify subtle patterns and inconsistencies in user-generated content.
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Problem-Solving Skills: Ability to analyze and solve problems efficiently, making quick decisions to maintain the quality of Yelp content.
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Communication Skills: Excellent written and verbal communication skills to interact with users and collaborate effectively with internal teams.
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Tech Savvy: Comfortable navigating online platforms and using internal tools for content moderation.
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Adaptability: Ability to adapt to evolving policies and guidelines, staying informed about changes in the social media landscape.
How to Apply:
If you are passionate about maintaining a positive online community and ensuring the authenticity of user-generated content, we invite you to join our dynamic team at Yelp. Apply for the Social Media Spam Remover position by visiting Yelp Careers.
Yelp is an equal opportunity employer and values diversity. We encourage candidates from all backgrounds to apply.
Join Yelp and be a part of shaping the way people discover and connect with local businesses