Senior Manager Transformation and Business Solutions Leader for PULSE Tool Implementation and Adoption

Introduction to Our Company and the Role We are a dynamic and innovative organization dedicated to driving transformation and excellence in our industry. As part of our strategic growth and development plans, we are seeking an exceptional Senior Manager Transformation to join our team. This role is a unique opportunity for a seasoned professional to make a significant impact on our organization's success, leading the implementation and adoption of our PULSE tool across our global network of over 240K Gamechangers, with plans to expand to an additional 140K users in the coming year. Job Overview As a Senior Manager Transformation , you will serve as a Business Solutions Manager for our PULSE tool, ensuring its successful deployment, adoption, and usage across our organization. Your primary objective will be to drive the tool's adoption, provide support, and address user needs, working closely with regional points of contact (POCs) and stakeholders to achieve defined business goals. This is a remote-based position, offering the flexibility to work from anywhere in the USA, with a focus on the UT region. Key Responsibilities Act as the primary Business Solutions Manager for the PULSE tool, ensuring its successful implementation, adoption, and ongoing support. Develop and execute strategies to drive tool adoption and usage, collaborating with regional POCs and stakeholders to address user needs and resolve open issues. Acquire and maintain in-depth knowledge of the PULSE tool, its capabilities, and its applications, staying up-to-date with the latest developments and best practices. Work closely with the Business Solutions Leader to achieve defined goals and objectives for the tool, contributing to the development of the organization's overall transformation strategy. Provide training, support, and guidance to users, ensuring they have the necessary skills and knowledge to effectively utilize the PULSE tool. Analyze user feedback, identify areas for improvement, and collaborate with the development team to implement enhancements and updates to the tool. Develop and maintain reports, dashboards, and metrics to measure tool adoption, usage, and effectiveness, providing insights and recommendations to stakeholders. Essential Qualifications To be successful in this role, you will need to possess a strong and diverse skillset, including: A bachelor's degree in a relevant field, such as business administration, computer science, or a related discipline. At least 5 years of experience in a business solutions management or transformation leadership role, with a proven track record of driving adoption and usage of new tools and technologies. Excellent communication, interpersonal, and project management skills, with the ability to work effectively with stakeholders at all levels. Strong analytical and problem-solving skills, with experience in data analysis and reporting. Ability to work in a fast-paced, dynamic environment, with a focus on delivering results and achieving goals. Preferred Qualifications In addition to the essential qualifications, the following skills and experiences are preferred: Experience working with large-scale tool implementations, preferably in a global organization. Knowledge of IT service management frameworks, such as ITIL. Experience with data analytics and reporting tools, such as Tableau or Power BI. Certifications in business analysis, project management, or a related field. Experience working in a remote or virtual team environment. Skills and Competencies To succeed in this role, you will need to possess a range of skills and competencies, including: Strategic thinking : Ability to develop and execute strategic plans to drive tool adoption and usage. Communication : Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels. Problem-solving : Strong analytical and problem-solving skills, with experience in data analysis and reporting. Collaboration : Ability to work collaboratively with regional POCs, stakeholders, and the development team to achieve goals and objectives. Adaptability : Ability to work in a fast-paced, dynamic environment, with a focus on delivering results and achieving goals. Career Growth Opportunities and Learning Benefits As a Senior Manager Transformation with our organization, you will have access to a range of career growth opportunities and learning benefits, including: Professional development : Opportunities for training, certification, and professional development to enhance your skills and knowledge. Mentorship : Mentorship and coaching from experienced leaders and professionals in the field. Cross-functional collaboration : Opportunities to work with teams across the organization, developing a deeper understanding of our business and operations. Innovation : Opportunities to contribute to the development of new tools, technologies, and processes, driving innovation and excellence in our industry. Work Environment and Company Culture Our organization is committed to creating a positive, inclusive, and supportive work environment, with a focus on: Diversity and inclusion : A culture that values diversity, inclusion, and respect for all employees, regardless of their background, culture, or identity. Wellness and work-life balance : A range of programs and initiatives to support employee wellness and work-life balance, including flexible working arrangements and employee assistance programs. Recognition and reward : A culture that recognizes and rewards outstanding performance, contributions, and achievements. Community engagement : Opportunities to engage with our local communities, participate in volunteer programs, and contribute to our corporate social responsibility initiatives. Compensation, Perks, and Benefits We offer a competitive compensation package, including a salary range starting at $120,000 per year, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of perks and benefits, including: Health and wellness programs : Access to a range of health and wellness programs, including medical, dental, and vision insurance, as well as employee assistance programs. Retirement savings : A 401(k) retirement savings plan, with employer matching contributions. : Generous paid time off, including vacation days, sick leave, and holidays. Professional development : Opportunities for training, certification, and professional development to enhance your skills and knowledge. Conclusion If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply for the Senior Manager Transformation position. This is a unique opportunity to make a significant impact on our organization's success, driving the adoption and usage of our PULSE tool and contributing to our overall transformation strategy. With a competitive compensation package, a range of perks and benefits, and opportunities for career growth and development, this is a role that offers the perfect blend of challenge, reward, and opportunity. Don't hesitate – apply today and join our team of dedicated professionals who are passionate about driving excellence and innovation in our industry. Apply now and take the first step towards an exciting and rewarding career with our organization! Apply for this job