Remote Radiology Scheduling Coordinator (MN/WI/IA/ND/SD)

The Radiology Scheduling Coordinator provides patient appointment scheduling and customer service functions including scheduling appointments, patient reception, appointment check-in, and insurance verification for patients in the Radiology Department. This is a high call volume environment with the majority of the time spent on calls. This position is eligible to work remotely following full time onsite training in Saint Paul, MN. Employees must reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions. Work Schedule: • Monday-Friday, 8:00 a.m.-4:30 p.m. Initial onsite training in Saint Paul, MN will be 1.0 FTE (40 hours per week) Monday-Friday from 8:00 a.m.-4:30 p.m. until complete, then the schedule will change to 0.5 FTE and work location can be remote. Length of training time is different for every person. Required Qualifications: • High school diploma or equivalent. • Two years of experience in direct customer/patient service, or one year of experience internally within the Regions Radiology Department. • Reside in Minnesota, Wisconsin, Iowa, North Dakota, or South Dakota, and have a reliable internet connection and a quiet place to work free from interruptions. If you do not currently reside in but plan to move to one of these states, please indicate your intention, your move timeline, and which state in your application. Preferred Qualifications: • Two years of post-secondary education in healthcare or business administration. • High volume call center experience, especially within a healthcare environment. • Healthcare scheduling experience. • Epic electronic medical record system experience. Additional Information: This is a non-union 0.5 FTE (40 hours per pay period) day shift position working in Saint Paul, MN (remotely in MN/WI/IA/ND/SD following training). The full salary range for this position is $19.74-$29.61 per hour, based on experience and internal equity. This position is non-exempt under the Fair Labor Standards Act, and eligible for benefits. Our benefits include medical and dental insurance (which begin on day one of employment), 401k with match, disability insurance, fertility benefits, tuition reimbursement, educational reimbursement toward continuing education, and we are a qualified non-profit employer under the federal Public Service Loan Forgiveness program. We offer an onsite employee fitness center and an onsite employee clinic to make it more convenient for our staff to get the care they need, and have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions is also proud to be a Beyond the Yellow Ribbon Company. At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We're a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.