Remote Customer Service Representative (Seasonal)
Graham Personnel Services
Greensboro, NC...
Here at Graham Personnel Services, we believe in Matching Great People With Great Companies. We?re Hiring Fun, Energetic individuals for a seasonal Customer Service Representative role. Be ready to build customer relationships and increase customer loyalty for a Retail Apparel Company. You will be utilizing various channels, systems and browsers in a professional manner interacting with your team and customers on a daily basis.
Responsibilities:
? Assist customers with navigating and placing orders on the websites
? Respond to a variety of incoming contacts including products, sales/promotions, orders and returns
? Use appropriate telephone etiquette and interpersonal skills
? Research inquiries and de-escalate customer?s concerns
? Listen to customers to understand their needs; utilize knowledge and tools to appropriately respond to their needs
? Respond to a variety of incoming contacts including products, sales/promotions, orders and returns
? Use effective decision-making, problem solving and communication skills
? Confidently interact with customers and other internal departments in a clear, concise, courteous and professional manner
Pay Rate: $16.50/hr
MUST LIVE WITHIN 3 HOURS OF HIGH POINT, NC
Available Shifts:
1st Shift: 8 AM- 4:30 PM
1st Shift: 9 AM- 5:30 PM
Mid-Shift: 10 AM- 6:30 PM
Second Shift: 11:30 AM- 8 PM
Job Requirements:
? High school diploma or GED required
? Previous retail experience is a plus
? Internet savvy, with the ability to navigate through multiple browsers and various search engines
? Ability to work in a fast paced environment under the direction of a Team Manager
? Excellent verbal and written business communication skills
? Professional, flexible, positive team player
? Ability and willingness to learn new skills and technologies
? Passion for providing great service to customers
? Must be able to work weekends, evenings and holidays
Benefits:
? Dental
? Vision
? Medical
Be on the lookout for our automated survey that will be sent via text after your application is submitted
Greensboro, NC...
Here at Graham Personnel Services, we believe in Matching Great People With Great Companies. We?re Hiring Fun, Energetic individuals for a seasonal Customer Service Representative role. Be ready to build customer relationships and increase customer loyalty for a Retail Apparel Company. You will be utilizing various channels, systems and browsers in a professional manner interacting with your team and customers on a daily basis.
Responsibilities:
? Assist customers with navigating and placing orders on the websites
? Respond to a variety of incoming contacts including products, sales/promotions, orders and returns
? Use appropriate telephone etiquette and interpersonal skills
? Research inquiries and de-escalate customer?s concerns
? Listen to customers to understand their needs; utilize knowledge and tools to appropriately respond to their needs
? Respond to a variety of incoming contacts including products, sales/promotions, orders and returns
? Use effective decision-making, problem solving and communication skills
? Confidently interact with customers and other internal departments in a clear, concise, courteous and professional manner
Pay Rate: $16.50/hr
MUST LIVE WITHIN 3 HOURS OF HIGH POINT, NC
Available Shifts:
1st Shift: 8 AM- 4:30 PM
1st Shift: 9 AM- 5:30 PM
Mid-Shift: 10 AM- 6:30 PM
Second Shift: 11:30 AM- 8 PM
Job Requirements:
? High school diploma or GED required
? Previous retail experience is a plus
? Internet savvy, with the ability to navigate through multiple browsers and various search engines
? Ability to work in a fast paced environment under the direction of a Team Manager
? Excellent verbal and written business communication skills
? Professional, flexible, positive team player
? Ability and willingness to learn new skills and technologies
? Passion for providing great service to customers
? Must be able to work weekends, evenings and holidays
Benefits:
? Dental
? Vision
? Medical
Be on the lookout for our automated survey that will be sent via text after your application is submitted