**Part-Time Customer Service Team Member - blithequark Store**

Remote, USA Full-time
Are you passionate about delivering exceptional customer experiences and creating a welcoming atmosphere in a dynamic retail environment? Do you thrive in a fast-paced setting where no two days are the same? If so, we invite you to join our team as a Part-Time Customer Service Team Member at blithequark Store in Sarasota/University, FL. At blithequark, we're committed to fueling the joy of creativity in our customers, and we're looking for talented individuals who share our passion for delivering outstanding service and creating memorable experiences. As a Part-Time Customer Service Team Member, you'll play a vital role in ensuring our customers receive the best possible experience, from the moment they step into our store to the moment they leave. **About blithequark** blithequark is the leading creative destination in North America, operating over 1,300 stores in 49 states and Canada, and online at blithequark.com and blithequark.ca. Our purpose is to fuel the joy of creativity, and we're dedicated to providing our customers with the best possible shopping experience. With a wide range of products and services, including custom framing, handmade goods, and art supplies, we're the go-to destination for creatives of all ages and skill levels. **Responsibilities** As a Part-Time Customer Service Team Member, you'll be responsible for: * Delivering exceptional customer service, ensuring our customers receive a warm and welcoming experience * Managing and executing front-end operations, including cash handling, inventory management, and visual merchandising * Leading the omnichannel processes, ensuring seamless interactions between in-store and online experiences * Maintaining store recovery standards, ensuring our store meets blithequark's high standards for cleanliness, organization, and visual appeal * Assisting with shrink and safety programs, ensuring the security of our store and its assets * Participating in the onboarding of new team members, providing training and support to ensure a smooth transition * Collaborating with the customer experience team to achieve sales goals and provide exceptional customer service * Serving as Manager on Duty (MOD), ensuring the store runs smoothly and efficiently in the absence of the Store Manager * Interacting with customers in an accepting and respectful manner, promoting a positive image and serving as a role model for others * Participating in truck unloading and stocking processes, ensuring truck standards are followed and completed within budget * Managing and executing the shrink and safety programs * Cross-training in Custom Framing selling and production, providing exceptional customer service and ensuring high-quality framing solutions * In select stores, leading the delivery of high-quality custom framing solutions to customers, working closely with the Store Manager to plan and manage the completion of the framing workload **Preferred Knowledge, Skills, and Abilities** * Retail management experience preferred * Excellent communication and interpersonal skills, with the ability to work effectively with customers, team members, and management * Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions * Ability to work in a fast-paced environment, with a high level of energy and enthusiasm * Strong attention to detail, with the ability to maintain high standards for cleanliness, organization, and visual appeal * Ability to lift heavy boxes and access high shelves by ladder or similar equipment * Ability to remain standing for long periods of time and move throughout the store **Work Environment** * Public retail store setting, with all public areas climate-controlled * Some stock rooms may not be climate-controlled * Some outdoor work may be required, such as retrieving shopping carts or unloading trucks * Frame shop contains glass cutter and heat press * Work hours include nights, weekends, and early mornings **Benefits** * Competitive hourly rate * Opportunities for career growth and professional development * Comprehensive training program, including onboarding, product knowledge, and customer service skills * Discounts on blithequark products and services * Paid time off and holidays * Tuition assistance program * Health insurance (medical, dental, and vision) * Generous employee discounts * Much more! **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment. We welcome applications from qualified individuals of all backgrounds, and we're dedicated to providing reasonable accommodations to ensure equal access to employment opportunities. **Accommodations** If you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). **How to Apply** If you're passionate about delivering exceptional customer experiences and creating a welcoming atmosphere in a dynamic retail environment, we invite you to apply for this exciting opportunity. Click the link below to register as a candidate and submit your application.
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