Online Content Moderator – Nigerian Online Forums
Job Summary HR Service Jobs is seeking a detail-oriented and responsible Online Content Moderator to ensure the safety, relevance, and quality of user-generated content across Nigerian online forums. This role is ideal for individuals who are passionate about maintaining community guidelines, monitoring online behavior, and promoting respectful digital discussions. If you are observant, tactful, and experienced in navigating digital communities, we want you on our remote team! Key Responsibilities • * Monitor user-generated content across forums, message boards, and discussion threads to ensure adherence to community standards and policies. • * Identify, report, and remove inappropriate, offensive, or harmful content in a timely manner. • * Respond to user-reported content violations and resolve issues professionally and promptly. • * Provide regular feedback to forum admins and management regarding trends, user concerns, and potential improvements. • * Collaborate with other moderators to ensure consistent and fair enforcement of content guidelines. • * Maintain a safe, inclusive, and engaging digital environment for Nigerian online forum users. • Required Skills and Qualifications • * Excellent command of English and at least one Nigerian language (e.g., Yoruba, Igbo, Hausa) is preferred. • * Strong understanding of online culture, social behavior, and community dynamics. • * Exceptional attention to detail and ability to assess content quickly and fairly. • * Ability to remain objective and calm in high-pressure moderation scenarios. • * Familiarity with social media platforms, community management tools, or forum software is a plus. • * Strong communication skills and professional written etiquette. • Experience • * Previous experience in online moderation, community management, customer support, or content review is an advantage. • * Fresh graduates and final-year students with a strong digital presence or understanding of online communities are welcome to apply. • Working Hours • * Flexible work shifts available (morning, evening, or night shifts). • * Minimum of 20 hours per week required. • * Weekend availability is a bonus but not mandatory. • Knowledge, Skills, and Abilities • * Knowledge of Nigerian pop culture, internet trends, and slang. • * Familiarity with moderation tools and reporting systems. • * Ability to handle sensitive and potentially distressing content with professionalism. • * Strong ethical standards and commitment to digital safety. • * Proactive attitude and self-motivation in a remote work environment. • Benefits • * Competitive hourly pay based on experience. • * Work-from-home flexibility with performance-based incentives. • * Opportunity to work with a diverse digital team focused on innovation and integrity. • * Training provided for new moderators. • * Internet/data allowance for eligible team members. • * Certificate of employment or recommendation after 6 months of successful performance. • Why Join HR Service Jobs? At HR Service Jobs, we believe in creating meaningful digital work opportunities for professionals across Nigeria. By joining us as an Online Content Moderator, you contribute to building safer online communities. You will be part of a dynamic and inclusive remote team where your voice matters, your work is valued, and your growth is supported. How to Apply Ready to make the internet a safer space? Send your CV and a brief cover letter explaining your experience with online communities to us with the subject line: Application – Content Moderator (Nigerian Forums) ⏳ Application Deadline: Rolling applications – Apply early for priority review. Apply tot his job Apply To this Job