Benefits:
Competitive salary
Role Overview
We are seeking a highly experienced ServiceNow Engineer to support a critical Enterprise Architecture initiative focused on implementing and maturing ServiceNow Enterprise Architecture (EAP/APM) capabilities.
This role will play a key part in strengthening platform maturity, improving data alignment, and increasing portfolio visibility across applications, technologies, and business services. The ideal candidate brings both architectural leadership and hands-on engineering expertise within the ServiceNow platform.
Key Responsibilities
Architect and implement ServiceNow Enterprise Architecture (EAP/APM) solutions
Configure and operationalize:
Application Portfolio
Technology Portfolio
Information Portfolio
Align Enterprise Architecture frameworks with CMDB and CSDM
Drive CMDB architecture, governance, and data quality
Realign existing data and processes to CSDM standards
Implement and manage Service Portfolio Management, including:
Business Services
Technology Services
Service Offerings
Support Digital Portfolio Management (DPM) initiatives:
Demand management
Investment alignment
Strategic prioritization
Build and support integrations using:
REST / SOAP APIs
Data transformation and ETL patterns
Develop solutions using:
JavaScript scripting
Scripted APIs
Workflows and Flow Designer
Support Service Mapping (tag-based preferred)
Work with foundational ServiceNow data:
Users, Groups, Companies, Locations
Required Qualifications
Proven hands-on experience implementing ServiceNow APM / EAP
Strong expertise in:
CMDB architecture and governance
CSDM implementation and alignment
Experience operationalizing EA frameworks within ServiceNow
Solid understanding of service hierarchy and lifecycle
Strong ServiceNow development experience (JavaScript & platform APIs)
Hands-on experience with integrations and data management within ServiceNow
Preferred Qualifications
Experience with enterprise-wide Enterprise Architecture transformation initiatives
Experience implementing multiple ServiceNow modules
Exposure to:
Governance frameworks
EA maturity models
This is a remote position.