[Remote] Sponsor Content Manager – Event Communications & Content Operations

Note: The job is a remote job and is open to candidates in USA. IntePros is responsible for overseeing sponsor communications and content operations across multiple large-scale events. The role focuses on managing high-volume communications, coordinating workflows, and ensuring seamless execution of sponsor-related content and engagement strategies. Responsibilities • Oversee sponsor communications across multiple large-scale events • Manage high-volume communication channels, including tickets and email correspondence • Maintain rapid response times and deliver high-quality, white-glove service to sponsors • Develop and execute communication strategies for sponsor engagement • Create and manage custom HTML email communications using email marketing tools • Coordinate schedules and workflows using data management systems such as Airtable • Manage and organize data related to sponsor and speaker communications • Develop comprehensive resource materials to support sponsor engagement • Analyze communication and performance data to inform future improvements • Serve as a liaison between internal teams and external sponsors to ensure alignment • Support execution across multiple concurrent events and workstreams Skills • Experience managing complex stakeholder relationships across internal teams and external sponsors • Experience supporting large-scale events with high-volume communications (1,000+ tickets and emails annually) • Experience working with customer service platforms such as Zendesk, maintaining rapid response times • Experience using email marketing tools (e.g., Email Builder) to create custom HTML communications • Experience managing data and workflows using systems such as Airtable • Strong proficiency in HTML for email development • Experience using Microsoft Outlook for professional communications • Experience developing communication strategies and resource materials • Experience analyzing performance data to inform future strategies • Experience supporting multiple concurrent events and large sponsor groups (250+ sponsors) • Experience in event content management, particularly technical conferences or enterprise-level events • Experience developing strategic communication plans • Experience creating resource materials for stakeholders • Experience analyzing performance data to drive improvements • Strong stakeholder management and cross-functional coordination skills Company Overview • IntePros is an established, woman-owned, privately-held technology and business services consulting agency committed to building long-term relationships and helping more companies leverage the power of a more diverse workforce. It was founded in 1996, and is headquartered in Lexington, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://intepros.com.