Job Description: • Summarize and compile reports using our proprietary software • Utilize our proprietary production environment for product fulfillment • Coordinate with our internal Client Experience team to ensure client needs are met • Contact municipal government to validate online records, via email and phone • Conduct online research • Compile reports using our proprietary software • Data entry work • Maintain workflow and order progress • Examine documents for completeness, accuracy, or conformance to product standards • Maintain detailed records, reports, and files • Utilize Adobe Acrobat to compile and edit reports • Maintain productivity and quality KPIs, as assigned based on training milestones • Other duties, as assigned Requirements: • At least 2 years of work experience, such as customer service or research • High School or equivalent / GED • Extremely preferred to have worked in the title industry and be familiar with terminology such as municipal lien searches, estoppels, surveys, release tracking, etc. • Critical Thinking / problem solving • Excellent time management • Proven technical skills • Excellent and precise data entry and typing skills • Excellent verbal and written communication skills • Proficient in Google, Adobe, and other related computer software • Good organizational skills and attention to detail • Ability to keep the information confidential • Ability to work independently • Friendly and helpful demeanor • Computer Savvy Benefits: • Multiple health, dental & vision insurance plans to choose from • FREE Employer-Paid Life Insurance, optional voluntary life for spouse, children, family • FREE Employer-Paid STD • Other voluntary options include: LTD, AD&D, Critical Illness, and other supplemental options • Employee Assistance Program • 401(k) match program • After successful completion of training and meeting minimum performance standards, there will be monthly bonus potential • Minimum 15 PTO days (prorated based on first year's start date), then more for each year of service • 8 paid holidays