About the position
Under the general supervision of the Processing Manager, the Loan Processor is
tasked with completing one or more steps in the loan manufacturing process,
which entails performing a variety of duties related to processing mortgage loan
applications and mortgage loan documentation. Although individuals in this
position generally will not interact directly with borrowers, they must view all
internal and external interactions as an opportunity to provide a positive
customer experience.
Responsibilities
• Maintain knowledge of all current conventional, USDA, bond, jumbo, FHA, and
VA processing procedures issued by the company, investors, and government
agencies.
• Perform/order verifications of employment, tax transcripts, and other
third-party verifications.
• Order credit related documents such as credit supplements.
• Obtain FHA/VA case numbers, CAIVRS, fraud reports, and other third-party
items.
• Communicate effectively on both internal and external interactions.
• Organize documentation and perform required data entry to prepare
applications for submission to underwriting.
• Obtain and review preliminary title commitments and/or escrow instructions
and perform related data entry.
• Obtain and review hazard, flood, or other required insurances and perform
related data entry.
• Ensure compliance with investor/legal guidelines and directives.
• Other duties as assigned.
Requirements
• Processing experience preferred
• High school diploma or equivalent required
• Strong customer service skills required
• Experience using Encompass preferred
• Must possess strong mathematical and judgment skills
• Must be detail-oriented, organized, and able to meet deadlines
• Must comply with industry-related regulations, requirements, and
state/federal laws
• Ability to work independently to meet production and quality goals
• Proficient with Microsoft Office suite