**Job Summary:**
arenaflex is seeking an experienced Social Worker Supervisor to lead our Clinical Care Team in Chattanooga, TN. As a key member of our team, you will be responsible for supervising a team of social workers, creating work schedules, soliciting feedback from primary care staff, and developing workflows for referrals, follow-up, tracking, and other tasks. You will also perform tasks consistent with social work, such as referring and coordinating services, identifying risk factors, assessing, and addressing relevant patient needs. If you are a motivated and experienced social worker with excellent leadership skills, we encourage you to apply for this exciting opportunity.
**About arenaflex:**
arenaflex is a leading organization in the healthcare industry, dedicated to providing high-quality services to our patients. We are committed to improving the health and well-being of our community through innovative solutions and exceptional care. Our team is passionate about making a difference in the lives of our patients, and we are seeking like-minded individuals to join our team.
**Job Responsibilities:**
As a Social Worker Supervisor, you will be responsible for the following tasks:
* Team Lead: Functions as supervisor of the team as well as fulfills the other duties outlined below.
* Creates work schedule of team members.
* Solicits feedback from primary care staff to identify and prioritize needs.
* Develops workflow for referrals, follow-up, tracking, and other tasks in conjunction with regional and local health department leadership.
* Assists in data collection on efficacy of clinical care team.
* Functions within the team as a Social Worker or Social Counselor also performing the duties below.
* Performs tasks consistent with social work such as refer and coordinate services, identify risk factors, assess, and address relevant patient needs such as educational, medical, psychosocial, financial as needed to assess needs of clients.
* Social support navigation for social determinants of health (SDOH) such as food insecurity, housing insecurity, etc.
+ Compile and maintain a resource list for SDOH resources including eligibility criteria, referral process, and contact information
+ Collaborate with primary care nurse and providers
+ Provide in-person or remote social needs screening/assessment with primary care patients referred by nurse or provider
+ Coordinate or make aware of social services resources, i.e., housing, clothing, food, mental health services, etc.
+ Collaborate with other social workers to identify patient and community resources
* Conduct case management activities
+ Work with hospitals for discharge planning, follow-up, and education
+ Assist with obtaining patient records from hospitals
+ Assist in securing needed medical equipment through community partners
+ Conduct follow-up on care plans
+ Identify patients lost to follow-up or overdue for care and assist them in returning to care
* May assist with specialty referral navigation
+ Schedule, coordinate, and track non-BCS specialist and imaging referrals
+ Assist with obtaining patient records from specialists and imaging centers
+ Compile and maintain resource list for specialty referrals including eligibility criteria, referral process, cost, and contact information
* Assist patients to locate and access low-cost prescription options such as patient assistance programs, discount retailers, etc.
+ May assist with patient assistance program applications and serve as a patient-provider liaison with the drug companies
+ Assist patient with applications for programs such as CoverRx and RxOutreach
* May help with other regional primary care-based initiatives with a social work component
* Documents in patient's record, updates consults, and tags provider and/or clinical staff as necessary
* Provide patient education or find appropriate education resources
**Expectations:**
* Complete onboarding and orientation
* Participate in regional office and primary care clinical meetings as requested
* Attend provider meetings as requested
* Attend Health Councils and other community meetings to build relationships with social service agencies and promote health department services
* Identify barriers to care or assistance experienced by our patients and seek ways to address them
**Tools and Equipment:**
* Personal Computer
* Telephone
* Fax Machine
* Printer
* Scanner
* Copy Machine
* Calculator
* Personal Vehicle
* Other office-related equipment as required
**Qualifications:**
* Master's degree in Social Work (MSW) or related field
* 3+ years of experience in social work, with at least 1 year in a supervisory role
* Excellent leadership and communication skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong analytical and problem-solving skills
* Ability to work independently and as part of a team
* Strong knowledge of social determinants of health and community resources
* Ability to maintain confidentiality and handle sensitive information
* Strong computer skills, including Microsoft Office and electronic medical records (EMRs)
**Preferred Qualifications:**
* Experience working in a healthcare setting, preferably in a primary care or community health organization
* Knowledge of patient assistance programs and low-cost prescription options
* Experience with case management and care coordination
* Strong understanding of the social determinants of health and their impact on patient outcomes
* Ability to speak multiple languages, preferably Spanish or other languages commonly spoken in the Chattanooga area
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance
* Comprehensive training and onboarding program
* Access to cutting-edge technology and equipment
* Flexible work arrangements, including hybrid remote work options
**How to Apply:**
If you are a motivated and experienced social worker with excellent leadership skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
**Note:**
arenaflex is a leading organization in the healthcare industry, dedicated to providing high-quality services to our patients. We are committed to improving the health and well-being of our community through innovative solutions and exceptional care. Our team is passionate about making a difference in the lives of our patients, and we are seeking like-minded individuals to join our team.