At arenaflex, we're on a mission to empower entrepreneurs and businesses to build their online presence, grow their audience, and scale their operations. As a Hybrid Analyst, Markets & Customers, you'll play a critical role in driving our market strategy, campaign performance, product adoption, and customer growth through innovative measurement, reporting, analysis, and insight. If you're a data-fluent, outcomes-oriented, curious, proactive, and collaborative individual who thrives in a fast-paced environment, we want to hear from you.
**About arenaflex**
arenaflex is a design-driven platform that helps entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia.
**The Role**
As a Hybrid Analyst, Markets & Customers, you'll partner with Marketing and Sales, Product, Data Science, and Engineering teams to translate business needs into analytical requirements, solutions, and insights. You'll define metrics and perform analyses to uncover trends, performance drivers, and outliers for high-value customer growth initiatives. You'll create dashboards to help partners answer recurring questions and act on metrics using self-service tools. You'll present results to partners at different levels and promote best practices among peers and partners.
**Key Responsibilities:**
* Partner with Marketing and Sales, Product, Data Science, and Engineering teams to translate business needs into analytical requirements, solutions, and insights
* Define metrics and perform analyses to uncover trends, performance drivers, and outliers for high-value customer growth initiatives
* Create dashboards to help partners answer recurring questions and act on metrics using self-service tools
* Present results to partners at different levels
* Promote best practices among peers and partners
**Who We're Looking For**
We're seeking a highly motivated and experienced individual with a strong background in Business Intelligence, Analytics, or Data Science. You should have:
* 3+ years of experience in a Business Intelligence, Analytics, or Data Science role
* Experience defining metrics, analyzing data, and applying frameworks to inform decisions
* Experience translating results into clear stories and recommendations
* Experience building dashboards (e.g. Looker, Tableau) and working with large datasets using SQL; knowledge of dbt a plus
* Experience running experiments
* Knowledge of statistical concepts, such as experimental design, hypothesis testing, and regression, and tools such as Python
* Knowledge of B2B or premium customer acquisition, marketing, or product development a plus
* Strong communicator and presenter, comfortable handling open-ended questions
* Outcomes-oriented, curious, proactive, and collaborative
**Benefits & Perks**
As a Hybrid Analyst, Markets & Customers at arenaflex, you'll enjoy a comprehensive benefits package, including:
* A choice between medical plans with an option for 100% covered premiums
* Fertility and adoption benefits
* Access to supplemental insurance plans for additional coverage
* Headspace mindfulness app subscription
* Global Employee Assistance Program
* Retirement benefits with employer match
* Flexible paid time off
* 20 weeks for parental leave and up to 12 weeks to care for an ill family member
* Pretax commuter benefit
* Education reimbursement
* Employee donation match to community organizations
* 6 Global Employee Resource Groups (ERGs)
* Dog-friendly workplace
* Free lunch and snacks
* Private rooftop
* Hack week twice per year
**Cash Compensation Range: $85,500 - $138,000 USD**
The base salary for this position will vary based on job-related criteria, including relevant skills, experience, and location, among other factors. In addition to the cash compensation above, arenaflex employees are eligible to be granted an option to purchase our common stock.
**Our Commitment**
At arenaflex, we're committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We're proud to be an equal opportunity workplace.
**How to Apply**
If you're a motivated and experienced individual who thrives in a fast-paced environment, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
**Important Note**
arenaflex will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.