At arenaflex, we're revolutionizing the way medication management is handled in assisted living, memory care, and behavioral health communities. As a Data Entry Pharmacy Technician, you'll play a vital role in our team's success by ensuring the accuracy and speed of prescription entries into our FrameworkLTC and DocuTrack pharmacy systems. If you're a detail-oriented, customer-focused individual with a passion for delivering exceptional service, we want to hear from you!
**About arenaflex**
arenaflex is a rapidly growing, independently owned Long Term Care Pharmacy located in the southwest suburb of Crestwood, IL, just 20 miles from downtown Chicago. We've been recognized as one of the 5,000 fastest-growing privately held companies in the U.S. by Inc. Magazine. Our team is dedicated to excellence, and our goal is to be recognized as the best-in-class pharmacy provider for residential care communities.
**Our Core Values**
At arenaflex, we're not just looking for employees – we're looking for like-minded individuals who share our values and are passionate about delivering exceptional service. Our Core Values are the foundation of our company culture, and we expect every team member to embody them:
* **Seek first to understand**: We're looking for intellectually curious, active learners who are always seeking to improve and innovate.
* **Always do the right thing**: We value customer-centric, mature, caring, and professional adults who always do right and make it right.
* **Every detail matters**: Meticulous attention to detail is non-negotiable in our organization.
* **If it were easy, everyone would do it**: We're seeking organized, resilient, determined, and reliable individuals who follow through with deliverables and exceed expectations.
* **Live, Learn, Laugh, Love**: We're looking for authentic individuals with good intentions, a positive and friendly disposition, who engage their soul, body, and mind with what makes them happy, healthy, and content.
**Behavior Standard**
At arenaflex, we maintain a positive work atmosphere by acting and communicating in a manner that fosters respect and cooperation among all employees. We expect every team member to treat each other with respect, regardless of their position or role.
**Role Description**
As a Data Entry Pharmacy Technician, you'll be responsible for entering prescriptions into our FrameworkLTC and DocuTrack pharmacy systems with attention to both accuracy and speed. You'll also provide exemplary community and resident support via telephone and email. Your primary responsibilities will include:
* Interpreting and entering prescription orders
* Profile-only data entry
* Answering phones and providing excellent customer service
* Checking emails and messages to pharmacy and responding promptly and professionally
* Investigating and solving community and/or resident issues
* Adjudicating insurance claims
* Leading by example, exhibiting our Core Values each day, and adhering to our Behavior Standard
* Encouraging teamwork and promoting company philosophy
* Attending required company meetings
* Completing all required courses in adherence with PRS compliance system
* Being prompt and able to perform the required duties of the position on a regular, predictable basis
* Maintaining a safe and secure environment for all employees
**Requirements**
To be successful in this role, you'll need:
* A minimum of one year of experience in Healthcare Data Entry or Medical Record Management, preferably in a long-term or managed care setting
* A High school diploma or equivalent
* Certified & Licensed Pharmacy Technician in Illinois
* FrameworkLTC / DocuTrack knowledge a plus
* Timely and accurate data entry skills
* Excellent verbal and written communication skills, establishing rapport and working with others
* Professional demeanor and appearance with excellent customer service skills
* Highly organized and attentive to detail
* Able to multi-task and work under deadlines
* Motivated, punctual, and reliable team member
**What We Offer**
As a Data Entry Pharmacy Technician at arenaflex, you'll enjoy a range of benefits, including:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
* Comprehensive training and support
* Flexible scheduling and remote work options
**How to Apply**
If you're a motivated, detail-oriented individual with a passion for delivering exceptional service, we want to hear from you! Apply now to join our team and become a part of arenaflex's success story.