Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments where no two interactions are ever the same? If so, we invite you to join arenaflex, a global leader in customer experience and technology innovation, as a Customer Service/Technical Support Representative (Onsite) in DeLand, FL.
**About arenaflex**
arenaflex is a forward-thinking organization that has earned numerous awards for its commitment to creating a people-first, inclusive culture. Our global team of over 440,000 game-changers from 70+ countries is united by a shared passion for delivering exceptional customer experiences and driving business growth through tech-powered innovation. As a Customer Service/Technical Support Representative at arenaflex, you'll be part of a diverse and dynamic team that values collaboration, innovation, and continuous learning.
**Career Growth and Personal Development**
At arenaflex, we believe that everyone has the potential to grow and develop their skills. That's why we offer a range of FREE Learning and Leadership Development programs designed to help you achieve your career goals. With about 80% of our managers and leaders promoted from within, you'll have the opportunity to develop your skills and take on new challenges in a supportive and inclusive environment.
**Key Responsibilities**
As a Customer Service/Technical Support Representative at arenaflex, you'll be responsible for:
* Providing inbound customer support via phone, email, or chat
* Helping customers resolve technical issues and answering questions about products and services
* Assisting with billing concerns and resolving customer complaints
* Delivering expert customer experiences with a smile and a passion for problem-solving
**Your Qualifications**
To succeed in this role, you'll need:
* 18 years or older with a High School Diploma or GED
* Live within 40 miles of the site and be able to work your full shift in the office
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing priorities
* Basic computer skills and ability to learn new software and systems
**What's in It for You**
As a Customer Service/Technical Support Representative at arenaflex, you'll enjoy:
* Paid training and opportunities for lucrative referral bonuses
* Competitive hourly wage of $18/hour
* Medical, dental, and vision insurance, as well as a comprehensive Employee Assistance Program (EAP)
* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world
* Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness
* Locker rooms, staff kitchen and vending, cafeteria with lounge area, pool table, TV, and more
* A range of other perks and benefits
**Work Environment and Company Culture**
Our DeLand, FL office is a vibrant and inclusive space where you'll feel valued and supported. Our team is passionate about delivering exceptional customer experiences and driving business growth through tech-powered innovation. We believe in creating a culture that's fun, collaborative, and inclusive, where everyone has the opportunity to grow and develop their skills.
**How to Apply**
If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Click the link below to submit your application and join our team of game-changers at arenaflex.
**Equal Opportunity Employer**
arenaflex is an Equal Opportunity/Affirmative Action Employer, including Disabled/Vets. We are committed to creating a diverse and inclusive work environment where everyone has the opportunity to grow and develop their skills.