At arenaflex, we're committed to delivering exceptional customer experiences through our cutting-edge products and services. As a Customer Master Data Specialist, you'll play a vital role in shaping the future of customer account management by leveraging our SAP implementation to drive business growth and efficiency. If you're a detail-oriented, tech-savvy professional with a passion for customer-centricity, we want to hear from you!
**About arenaflex**
arenaflex is a leading provider of industrial, medical, and specialty gases, as well as hardgoods and related products. With a strong presence in the US and a global footprint, we're dedicated to fostering a culture of safety, customer success, sustainability, and innovation. Our 18,000 associates are empowered to share ideas, take initiative, and make decisions, driving a stimulating experience that's full of learning and development opportunities.
**Key Responsibilities**
As a Customer Master Data Specialist, you'll be responsible for creating and maintaining accurate and up-to-date customer account information in our SAP system. Your key duties will include:
* Processing internal inbound requests for new accounts and performing updates to existing accounts in accordance with divisional policies
* Developing a strong knowledge of basic branch functions, order entry, and how Customer Master Data (CMD) affects all teams
* Processing inbound requests for new pricing and pricing updates to existing accounts, utilizing the SAP and PROs systems
* Working with Senior CMD Specialists on branch closures, openings, and mergers
* Communicating effectively via email to explain issues on an account and provide solutions
* Performing other projects or duties as assigned
**Requirements**
To succeed in this role, you'll need:
* A High School Diploma or equivalent
* Previous SAP experience is preferred
* Minimum 2 years of prior experience in an office environment with customer-facing activities, internal or external
* Strong computer skills, including intermediate proficiency in Microsoft Excel and Google Suite
* Ability to manipulate and analyze large amounts of data
* Attention to detail and ability to work accurately in a fast-paced environment
**What We Offer**
At arenaflex, we're committed to supporting our employees' growth and well-being. Our comprehensive benefits package includes:
* Competitive compensation
* Medical, dental, and vision plans
* Vacation, sick time, floating holidays, and paid holidays for full-time employees
* Progressive parental leave package for eligible employees, offering generous paid time off for the birth or placement of children
* 401k plan with company matching funds
* Tuition reimbursement
* Discounted college tuition for employees' dependents
* Airgas Scholarship Program for dependent children
**Diversity, Equity, and Inclusion**
We're proud to be an equal opportunity employer, committed to building a diverse and inclusive workplace that celebrates the differences of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability, or any other protected characteristic.
**Equal Employment Opportunity Information**
We're an equal opportunity employer, evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster.
**California Privacy Notice**
arenaflex, an Air Liquide Company, is a leading US supplier of industrial, medical, and specialty gases, as well as hardgoods and related products. Through the passion and diversity of our 18,000 associates, we foster a culture of safety, customer success, sustainability, and innovation. arenaflex is a subsidiary of Air Liquide, a world leader in gases, technologies, and services for Industry and Health.
**Join Our Team**
If you're a motivated and customer-focused professional looking for a challenging and rewarding role, we invite you to apply for this exciting opportunity. Don't miss the chance to be part of a dynamic team that's shaping the future of customer account management. Apply now to join arenaflex and start your journey towards a stimulating experience that's full of learning and development opportunities!