Join a Global Automotive Leader Customer Service Role (German Speaker) Location: Remote (from Coimbra to the North of Continental Portugal) Office Base: Braga Start Date: 12 June 2025 Contract Type: Full-Time, Permanent About the Role Are you ready to take your career to the next level with one of the world's most renowned premium automotive brands? We're looking for passionate German-speaking Customer Service Specialists to join our dynamic support team. You'll play a key role in delivering top-tier service experiences to clients across Europe all from the comfort of your home in northern Portugal. ️ What You'll Do Be the voice of a leading global car manufacturer (brand confidential), handling inbound calls, emails, and chats Support customers with a range of topics from technical inquiries to general service support Ensure customer satisfaction by delivering clear, empathetic, and solution-oriented assistance Collaborate with internal departments to resolve complex cases Work in a fast-paced, multilingual environment with the highest standards of quality Languages Required German C2 (native or near-native proficiency) English B2 (intermediate proficiency) Schedule Rotating Shifts: Monday to Sunday 24/7 operation 2 rotating days off per week Full remote working model (after initial training) Flexibility is key this role requires availability across different shifts, including nights and weekends Compensation & Benefits Base Salary: 1,100 EUR/month (x14 months/year) Complexity Bonus: 80 EUR/month (x11 months/year) Position Bonus: 20 EUR/month Meal Allowance: 7.23 EUR/day (net) Private Health Insurance: Provided from day one (100% free after 6 months) Full remote setup + career development opportunities with a global industry leader Who You Are Passionate about delivering exceptional customer service Comfortable with working on a rotational shift schedule Have previous experience in customer support (preferably in the automotive, tech, or mobility sector) Tech-savvy and quick to learn new tools and platforms Thrive in a remote, multicultural environment Hiring Process Application Review Language Assessment (German and English) Client Interviews (in German) Why Apply? Be part of a prestigious international project Enjoy the stability and benefits of a long-term contract Work from home with a supportive, friendly team Grow your career in customer service with real development pathways Ready to accelerate your career? Apply now and become part of something exceptional.