This role will drive the creation of a best-in-class HR shared services model, oversee the selection, implementation, and change management of modernized HR technology platforms, and enable data-driven decision making through advanced HR analytics capabilities.
Key Responsibilities:
HRIS Strategy & Technology Transformation
• Own the vision, roadmap and execution of the HR Technology strategy, including the evaluation, selection and implementation of a new Human Capital Management (HCM) platform.
• Oversee HR systems integration, data integrity, configuration and security in collaboration with IT and vendors.
• Ensure scalable system design to support enterprise growth and evolving workforce needs.
HR Operations & Shared Services Transformation
• Lead the strategic design and buildout of a centralized HR Operations function with a shared services delivery model.
• Establish consistent, scalable processes and service level agreements across all HR operational areas.
• Implement operational excellence methodologies to improve service delivery, compliance and associate experience.
• Drive automation and self-service initiatives to streamline HR service delivery.
HR Data, Reporting & Analytics
• Build and lead an HR analytics function to enable real time reporting, dashboards and predictive insights talent management, workforce planning inclusion and belonging, and more.
• Partner with key stakeholders to define KPIs and design metric frameworks.
• Ensure data accuracy, compliance and privacy in alignment with legal and regulatory requirements.
Qualifications:
• Bachelor's Degree in Human Resources, Information Systems, Business Administration, or a related field is required.
• Master's Degree is preferred.
• 10+ years of progressive HR experience is required.
• 7+ years of experience in HRIS/Operations leadership is required.
• Proven experience leading a large scale HCM implementation is required.
• Proficiency in modern HRIS platforms, data analytics tools (e.g. Tableau, Power BI, etc.) and project management tools.
• Preferred certifications include HRIP, PMP, or SHRM-CP/SHRM-SCP.