This is a remote position in which we are able to employ in the following states: Alabama, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin
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JOB SUMMARY/PURPOSE
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Responsible for the accurate and timely processing of payments received by the Regional Business Office (RBO) under the guidance of higher level staff. Reconciles daily cash for all areas of business including point of service, insurance posting and private pays. Prepares deposit for all dollars received including insurance and private pays. Completes functions and processes according to established Patient Financial Services policies, procedures and defined processes. Assists management, accounting and personnel in the identification of needs based on changing or established billing and accounting standards. Trains for higher level roles while learning SHS policies and procedures.
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DEPARTMENT DESCRIPTION
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The Regional Business Office is responsible for the accurate and timely follow-up on claims for services provided at all lines of business in all service locations.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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High school diploma or equivalent required. College preferred.
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One (1) year collections, finance/accounting, medical billing or Patient Access experience required.
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One (1) year medical business office experience preferred.
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Experience or training in the following preferred:
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ICD-9 or CPT.
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Medical Terminology.
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KNOWLEDGE/SKILLS/ABILITIES
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Confidentiality: Knowledge of the importance of confidentiality.
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Communication: Communicate information verbally and in writing so others will understand.
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Customer Service: Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public and external sources.
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Problem Solving: Ability to identify problems and review related information using logic and reasoning to evaluate options and implement solutions.
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Team Building: Ability to work as part of a team or on your own.
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Basic knowledge of all types of payments posting (e.g. Manual posting, electronic posting, self pay posting, credit card process, general ledger posting and insurance denial codes).
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 – 100% of the time)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
BEND FORWARD at waist
KNEEL (on knees)
STAND
WALK - LEVEL SURFACE
ROTATE TRUNK Standing
REACH - Upward
PUSH (20-40 pounds force)
PULL (0-20 pounds force)
SIT
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
None specified