(Part/Full Time Shift) Customer Service Representative- Evening & Weekends
Description
We are seeking enthusiastic and dependable Customer Service Representatives to join our team during evening and weekend shifts. This role is ideal for individuals who enjoy problem-solving, working in a fast-paced environment, and delivering exceptional customer service.
Key Responsibilities: ? Respond to customer inquiries via phone, email, or chat promptly and professionally. ? Resolve issues and provide accurate information regarding products and services. ? Maintain detailed records of customer interactions and transactions. ? Escalate complex issues to supervisors when necessary. ? Collaborate with team members to enhance the customer experience.
What We?re Looking For:
? Experience: Previous customer service or call center experience preferred, but not required.
? Skills: Strong communication skills, problem-solving abilities, and a friendly demeanor.
? Availability: Must be able to work evenings, weekends, and holidays as needed.
? Education: High school diploma or equivalent; additional education is a plus.
? Technology: Comfortable with computers and customer service software.
Why Join Us?
? Competitive hourly pay with opportunities for performance bonuses.
? Flexible scheduling options.
? Comprehensive training program to ensure your success.
? A supportive and inclusive workplace culture.
? Growth opportunities within the company.
How to Apply:
Submit your resume and a brief cover letter detailing your availability and interest in the role to [Insert Email/Website Link]. Applications will be reviewed on a rolling basis.
Join a team where your contributions make a difference. Apply today!
? High school diploma or equivalent (Bachelor?s degree preferred).
? Previous experience in customer service, preferably in the travel or airline industry.
? Strong verbal and written communication skills.
? Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
? Ability to multitask and work in a fast-paced environment.
? Strong problem-solving skills and a customer-first mindset.
? Reliable internet connection and a quiet workspace free from distractions.
