**Experienced Full Stack Customer Support Specialist – Live Chat & Social Media Support**

Remote, USA Full-time
Are you a people person with a passion for delivering exceptional customer experiences? Do you possess strong typing skills and a knack for communicating effectively? Blithequark is seeking enthusiastic and motivated Chat Support Assistants to join our dynamic team, providing top-notch customer support through live chat on our business websites and social media platforms. As a key member of our customer support team, you will be responsible for communicating directly with customers, addressing their inquiries, providing product details, and resolving issues in a timely and professional manner. If you're a self-motivated individual with a strong desire to learn and grow, we encourage you to apply for this exciting opportunity. **About Blithequark** Blithequark is a leading provider of innovative solutions in the customer service industry. Our mission is to deliver exceptional customer experiences through our cutting-edge technology and dedicated team of support specialists. We're committed to fostering a culture of excellence, innovation, and collaboration, and we're looking for talented individuals like you to join our team. **Key Responsibilities** As a Chat Support Assistant at Blithequark, you will be responsible for: * Providing exceptional customer support through live chat on our business websites and social media platforms * Communicating directly with customers, addressing their inquiries, and resolving issues in a timely and professional manner * Providing product details and information to customers * Resolving customer complaints and concerns in a fair and efficient manner * Collaborating with our team to ensure seamless customer support experiences * Participating in ongoing training and development to enhance your skills and knowledge **Requirements** To be successful in this role, you will need: * Proficiency in English * Basic familiarity with social media platforms, especially Facebook * A reliable and self-motivated individual capable of working independently * Strong communication and typing skills * Ability to work in a fast-paced environment and adapt to changing situations * Willingness to learn and grow with our company **Skills and Background** As a beginner-friendly role, we provide comprehensive training to equip you with the skills needed to excel in this position. You will have the opportunity to develop your skills in: * Live chat support * Social media support * Customer service * Communication and typing skills * Problem-solving and conflict resolution **Location and Work Environment** This is a fully remote position, open to applicants from across the United States. As a remote worker, you will have the flexibility to work from the comfort of your own home, with part-time hours and flexible scheduling. Our team is dedicated to providing a supportive and collaborative work environment, and we're committed to helping you grow and develop in your career. **Perks and Benefits** As a member of our team, you can expect: * Competitive hourly rate of $35 per hour * Flexible scheduling and part-time hours * Comprehensive training and development opportunities * Collaborative and supportive work environment * Opportunities for career growth and advancement * Recognition and rewards for outstanding performance **How to Apply** If you're a motivated and enthusiastic individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications and next steps. **Why Join Blithequark?** At Blithequark, we're committed to creating a culture of excellence, innovation, and collaboration. We believe in empowering our team members to grow and develop in their careers, and we're dedicated to providing a supportive and inclusive work environment. If you're looking for a dynamic and challenging role that offers opportunities for growth and development, we encourage you to join our team. **Equal Employment Opportunity** Blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.
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