Experienced Customer Service Representative – Insurance Industry Expert and Team Member at blithequark

Welcome to blithequark As a respected and integral part of our community, blithequark is dedicated to providing exceptional customer experiences and building lasting relationships with our clients. Our agency, led by a lifelong resident of the area, is deeply invested in the well-being and satisfaction of our customers. We value the trust they place in us and are committed to delivering personalized service that exceeds their expectations. Our team is passionate about making a positive impact on our community, and we are now seeking a highly motivated and ambitious Customer Service Representative to join our dynamic team. About the Role We are a growing, full-service insurance agency at blithequark, and we are excited to welcome a talented and driven individual who shares our vision for exceptional customer service and community involvement. As a Customer Service Representative at blithequark, you will play a vital role in establishing and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet their insurance requirements. If you are a self-starter with excellent interpersonal skills, a passion for helping others, and a drive to succeed in a fast-paced environment, we encourage you to apply for this rewarding opportunity. Key Responsibilities Establish and nurture customer relationships through regular follow-ups and proactive communication. Utilize a customer-focused, needs-based review process to educate customers about available insurance options and provide personalized recommendations. Develop leads, schedule appointments, and market appropriate products and services to meet the evolving needs of our customers. Collaborate with our team to achieve sales goals, expand our customer base, and contribute to the growth and success of our agency. Stay up-to-date with industry developments, products, and services to provide expert advice and support to our customers. What We Offer At blithequark, we are committed to supporting the growth and development of our team members. As a Customer Service Representative, you can expect: Competitive hourly pay plus commission and bonus opportunities. Paid time off, including vacation and personal/sick days, to ensure a healthy work-life balance. Flexible hours to accommodate your needs and preferences. Growth potential and opportunities for advancement within our agency, providing a clear path for career progression. License reimbursement to support your professional development and certification. Requirements and Qualifications To succeed in this role, you should possess: A genuine interest in marketing products and services based on customer needs, with a focus on building long-term relationships. Excellent communication skills, including written, verbal, and listening abilities, to effectively interact with customers and colleagues. A people-oriented approach, with a passion for helping others and providing exceptional customer service. Detail-oriented and organized, with the ability to prioritize tasks and manage multiple responsibilities. Proactive problem-solving skills, with the ability to think critically and creatively to resolve customer issues. Basic computer skills and the ability to learn new systems and software applications. A team-oriented mindset, with a willingness to collaborate and contribute to the success of our agency. Career Growth and Development At blithequark, we are dedicated to supporting the career aspirations of our team members. As a Customer Service Representative, you will have access to: Ongoing training and development programs to enhance your skills and knowledge. Coaching and mentoring from experienced professionals to help you achieve your goals. Opportunities for advancement and career progression, providing a clear path for growth and development. A dynamic and supportive work environment that encourages collaboration, innovation, and creativity. Our Culture and Values At blithequark, we pride ourselves on our positive and inclusive company culture. We value: Integrity, honesty, and transparency in all our interactions. Respect, empathy, and kindness towards our customers, colleagues, and community. Excellence, innovation, and continuous improvement in everything we do. Teamwork, collaboration, and mutual support to achieve our goals. Compensation and Benefits At blithequark, we offer a competitive compensation package, including hourly pay, commission, and bonus opportunities. Our benefits package includes paid time off, flexible hours, and license reimbursement. We also provide a range of perks and benefits to support your well-being and job satisfaction. Join Our Team If you are a motivated and ambitious individual who is passionate about delivering exceptional customer service and making a positive impact on your community, we encourage you to apply for this exciting opportunity at blithequark. Please submit your application, and we will be in touch to discuss the next steps in our interview process. At blithequark, we are committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Don't miss this opportunity to join a dynamic and growing team at blithequark. Apply now and take the first step towards a rewarding and challenging career in the insurance industry.