**Experienced Customer Experience Specialist - Work From Home with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic work environment where every day brings new challenges and opportunities for growth? Look no further! blithequark is seeking a talented Customer Experience Specialist to join our team and help us revolutionize the way we interact with our customers. **About blithequark** blithequark is a global, digital business services company that's dedicated to helping the world's best brands streamline their business and deliver exceptional customer experiences. With a team of over 500,000 inspired individuals speaking more than 300 languages, we have a global scale paired with local presence, allowing us to be a force of good in our communities, clients, and the environment. Our mission is to make people's lives simpler, faster, and safer, and we're looking for talented individuals like you to help us achieve it. **Company Culture and Environment** At blithequark, we value a balanced high-tech and high-touch approach. We believe that technology should enhance human interaction, not replace it. Our culture promotes inclusivity and support, ensuring that every employee feels valued and empowered to grow and challenge themselves. We're a team of innovators, thinkers, and doers who are passionate about making a difference, and we're looking for like-minded individuals to join us on this journey. **Career Growth and Development Opportunities** blithequark is committed to employee development and growth from within. We believe that every employee has the potential to advance from entry-level positions to higher roles, and we provide the training, support, and resources to help them achieve their goals. Our environment is designed to enable individuals to discover their potential and pursue diverse career paths, and we're proud of the many success stories that have emerged from our company. **Detailed Benefits and Perks** As a Customer Experience Specialist at blithequark, you can expect a comprehensive benefits package that includes: * Paid Training: We invest in your development and provide ongoing training to help you succeed in your role. * Competitive Wages: You'll be rewarded with a competitive salary based on your experience and performance. * Full Benefits: Enjoy comprehensive health insurance plans, retirement plan options, and flexible paid time off policies. * Employee Wellness and Engagement Programs: We care about your well-being and provide programs to support your physical and mental health. * Paid Time Off: Take breaks and recharge with our generous paid time off policy. **Compensation and Benefits** As a Customer Experience Specialist at blithequark, you can expect: * Competitive salary based on experience * Comprehensive health insurance plans * Retirement plan options * Flexible paid time off policy **Why You Should Apply for This Position Today** This role provides the opportunity to join a global leader in business services, where you can make a meaningful impact while enjoying a supportive and engaging work atmosphere. You'll have the chance to work with diverse teams and continuously develop your skills in customer service. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team that's changing the way we interact with customers, apply now! **Responsibilities** As a Customer Experience Specialist at blithequark, you'll be responsible for: * Providing customer support via telephone and/or Internet (instant message, email) * Handling customer inquiries and resolving support issues * Escalating more complex product-related issues to appropriate departments * Troubleshooting customer problems and determining resolutions * Tracking and documenting inbound support requests * Updating customer information accurately * Meeting job performance standards * Providing guidance and mentoring to less experienced associates **Qualifications** To be successful in this role, you'll need: * High School Diploma or equivalent * 18 years of age or older * Typing speed of at least 25 WPM * Comfortable with desktop computer systems * Experience in customer service preferred **Education Requirements** * High School Diploma or GED **Experience Requirements** * 6 months of customer service experience preferred **Why Work with blithequark?** blithequark is a global company with a local presence, and we're proud to be a part of the Idaho community. Idaho offers a unique blend of outdoor adventure, friendly communities, and a strong economy, making it an ideal place to build a career while enjoying the great outdoors. We're committed to making a positive impact in our communities and the environment, and we're looking for like-minded individuals to join us on this journey. **Simple Application Process** Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!