Dispatch Assistant - Military Move (SCA)
About the position
Responsibilities
• Assist in scheduling loads for delivery and assigning them to drivers or common carriers based on inventory levels and operational needs.
• Reconcile drivers' work to ensure completion as scheduled, making necessary adjustments to system work orders and customer inventory.
• Assist with ticket/data entry and recording of statistics and driver performance.
• Answer and process incoming customer calls and manage customer service overflow.
• Perform other duties as assigned to support specific department/business needs.
Requirements
• High School Diploma or GED.
• 1-2 years' experience working as an assistant dispatcher or dispatcher preferred.
• Experience in military household goods or military moves is highly preferred.
• Excellent communication skills.
• Proficient in MS Office.
Nice-to-haves
• Experience with dispatch software, logistics platforms, and Transportation Management Systems (TMS) preferred.
• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Benefits
• Medical, Dental and Vision Insurance.
• Paid time off (PTO) - Three weeks of PTO for newly hired employees.
• 401(k) plan.
• Health and Wellness Programs.
• Disability, Life and AD&D insurance.
• Employee Support program.
• Family Support: Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• Travel Accident & Medical coverage.
• TRICARE Supplement Plan.
• Voluntary Benefit Plans.
Apply tot his job
Apply To this Job
Responsibilities
• Assist in scheduling loads for delivery and assigning them to drivers or common carriers based on inventory levels and operational needs.
• Reconcile drivers' work to ensure completion as scheduled, making necessary adjustments to system work orders and customer inventory.
• Assist with ticket/data entry and recording of statistics and driver performance.
• Answer and process incoming customer calls and manage customer service overflow.
• Perform other duties as assigned to support specific department/business needs.
Requirements
• High School Diploma or GED.
• 1-2 years' experience working as an assistant dispatcher or dispatcher preferred.
• Experience in military household goods or military moves is highly preferred.
• Excellent communication skills.
• Proficient in MS Office.
Nice-to-haves
• Experience with dispatch software, logistics platforms, and Transportation Management Systems (TMS) preferred.
• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Benefits
• Medical, Dental and Vision Insurance.
• Paid time off (PTO) - Three weeks of PTO for newly hired employees.
• 401(k) plan.
• Health and Wellness Programs.
• Disability, Life and AD&D insurance.
• Employee Support program.
• Family Support: Bright Horizons, child and elder care services.
• Teladoc Medical Experts, second opinion program.
• Travel Accident & Medical coverage.
• TRICARE Supplement Plan.
• Voluntary Benefit Plans.
Apply tot his job
Apply To this Job