Disney Store Cast Member

Remote, USA Full-time
• *Job Title: Disney Store Cast Member**
• *Job Summary
...
Type: Part-Time

Salary: Hourly

Working Hours: Less than 4 hours per day

Company: Disney Retail

Location: Remote (with options for in-person activities)

Key Benefits: Health, Dental, Paid Training, Paid Vacations, Employee Discounts
• *Description:**

Join the magical world of Disney as a Disney Store Cast Member! As the first point of contact for our guests, your role will be to embody the enchantment and excitement that is synonymous with Disney products and experiences. This remote role offers the flexibility to work from home while still being an integral part of our magical retail team, with opportunities for in-person events and activities.

As a Cast Member, you will engage with customers through various virtual platforms, providing assistance and creating an unforgettable shopping experience. You will utilize your knowledge of Disney products to assist and suggest merchandise that can deliver the most magical Disney experiences right into our customers’ homes.

Your responsibilities include maintaining the highest standards of guest service, managing online transactions securely, and participating in virtual training sessions to stay updated on the latest Disney merchandise and guest engagement strategies. You will also participate in virtual team meetings and are expected to contribute to the team by bringing creative ideas for enhancing guest interactions.

This role calls for a high degree of enthusiasm, professionalism, and a deep love for Disney brands and stories. Ideal candidates should possess excellent communication skills, a friendly demeanor, and the ability to work flexibly under minimal supervision.
• *Requirements:**

1. High school diploma or equivalent.

2. Proven customer service experience or a strong willingness to learn.

3. Strong communication and interpersonal skills.

4. Ability to work remotely with a reliable internet connection.

5. Availability to work flexible hours, including weekends and holidays.

6. Basic technical proficiency with computers and mobile devices.

7. Ability to participate in occasional in-person events or training sessions.
• *Responsibilities:**

1. Provide outstanding customer service and engage with guests in a warm and friendly manner.

2. Manage online sales transactions and ensure all communications are secure and confidential.

3. Stay informed about current promotions, Disney merchandise, and store policies.

4. Participate in virtual trainings and team meetings.

5. Contribute to a positive team environment and assist with team goals.

6. Handle guest inquiries and provide tailored recommendations based on guest preferences and needs.

7. Maintain a professional demeanor and uphold Disney’s standards at all times.
• *Benefits:**

– Competitive hourly wage

– Health and Dental Insurance

– Paid Training and Professional Development Opportunities

– Paid Vacations

– Generous Employee Discounts on Disney Merchandise

– Flexible Working Hours

– A supportive and magical work culture
• *Educational Qualifications:**

– Minimum: High School Diploma or equivalent.
• *Experience:**

– Customer service experience is preferred but not required.
• *Company Overview:**

Disney Retail is part of the larger Disney Family, known globally for its film, television, theme parks, and merchandise. Disney Store operates both physically and online, aiming to bring the magic of Disney into the daily lives of its customers. By joining our team, you contribute to a legacy of magical entertainment and become part of a world-class company known for its exceptional standards and deep commitment to customer satisfaction.

—
• *How to Apply:**

If you believe in making everyday magical and you meet the above criteria, we would love to hear from you! Please submit your resume and a cover letter detailing your passion for Disney and customer service to our careers portal.

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