Customer Support Representative – Full-Time [Paid Leave] – Escondido
Job Summary
Job Type: Full-Time
Salary: Competitive Hourly Wage
Working Hours: 40 hours per week
Company: Amazon
State Location: California
Benefits: Health, Dental, Paid Training, Paid Vacations, and more
Description
Amazon is seeking a dedicated and customer-oriented Customer Support Representative to join our team in Escondido, California. This is a full-time position offering a competitive hourly wage and a comprehensive benefits package. As a Customer Support Representative, you will be the first point of contact for our customers, providing exceptional service and assistance with inquiries, issues, and feedback.
Requirements
High school diploma or equivalent.
Proven customer service experience, preferably in a call center environment.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficiency in using computers and customer service software.
Ability to work flexible hours, including evenings, weekends, and holidays.
Responsibilities
Answer and manage customer calls, emails, and chat inquiries in a timely and professional manner.
Resolve customer issues and complaints with patience and efficiency.
Provide accurate information about products, services, and policies.
Document customer interactions and update account information as needed.
Collaborate with team members and other departments to ensure a seamless customer experience.
Maintain a positive and empathetic attitude towards customers at all times.
Assist with training new hires and sharing best practices with the team.
Benefits
Health, Dental, and Vision Insurance
Paid Training and Continuous Learning Opportunities
Generous Paid Leave and Vacation Time
Employee Discounts on Amazon Products
401(k) with Company Match
Opportunities for Career Advancement
Educational Qualifications
High school diploma or equivalent (required).
Experience
At least 1-2 years of customer service experience (preferred).
Company Overview
Amazon is a global leader in e-commerce and technology, committed to delivering exceptional value to our customers. We are dedicated to fostering a diverse and inclusive work environment where employees can thrive and grow. Join our team to be part of an innovative company that prioritizes customer satisfaction and employee well-being.
Apply now to become a part of the Amazon family and embark on a rewarding career in customer support!
Job Type: Full-Time
Salary: Competitive Hourly Wage
Working Hours: 40 hours per week
Company: Amazon
State Location: California
Benefits: Health, Dental, Paid Training, Paid Vacations, and more
Description
Amazon is seeking a dedicated and customer-oriented Customer Support Representative to join our team in Escondido, California. This is a full-time position offering a competitive hourly wage and a comprehensive benefits package. As a Customer Support Representative, you will be the first point of contact for our customers, providing exceptional service and assistance with inquiries, issues, and feedback.
Requirements
High school diploma or equivalent.
Proven customer service experience, preferably in a call center environment.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Proficiency in using computers and customer service software.
Ability to work flexible hours, including evenings, weekends, and holidays.
Responsibilities
Answer and manage customer calls, emails, and chat inquiries in a timely and professional manner.
Resolve customer issues and complaints with patience and efficiency.
Provide accurate information about products, services, and policies.
Document customer interactions and update account information as needed.
Collaborate with team members and other departments to ensure a seamless customer experience.
Maintain a positive and empathetic attitude towards customers at all times.
Assist with training new hires and sharing best practices with the team.
Benefits
Health, Dental, and Vision Insurance
Paid Training and Continuous Learning Opportunities
Generous Paid Leave and Vacation Time
Employee Discounts on Amazon Products
401(k) with Company Match
Opportunities for Career Advancement
Educational Qualifications
High school diploma or equivalent (required).
Experience
At least 1-2 years of customer service experience (preferred).
Company Overview
Amazon is a global leader in e-commerce and technology, committed to delivering exceptional value to our customers. We are dedicated to fostering a diverse and inclusive work environment where employees can thrive and grow. Join our team to be part of an innovative company that prioritizes customer satisfaction and employee well-being.
Apply now to become a part of the Amazon family and embark on a rewarding career in customer support!