Customer Service Sales Associate

Company Overview: Customer Service Sales Associate at The Home Depot play a key role in delivering quick, friendly assistance by engaging with shoppers, understanding their needs, and providing effective solutions. This role helps support the company’s mission by guiding customers through their projects while ensuring the store remains clean, safe, and easy to shop. Role and Responsibilities: In this position, you will develop product knowledge, assist customers from greeting through purchase, and recommend the best solutions. You will also make sure your department is well-stocked, safe, and organized while working closely with your Department Supervisor and team members across different areas. • Approach customers proactively to identify needs and provide support. • Gain product knowledge using company resources to deliver accurate information. • Help customers complete projects by greeting, qualifying, recommending, and closing sales within your department. • Keep shelves stocked and ensure your department is safe, clean, and shop-ready. • Assist with basic tasks in nearby departments when needed. • Follow safety guidelines to maintain a secure shopping and work environment. • Complete safety training and promptly address or report unsafe conditions. • Work collaboratively with Department Supervisors, teammates in your department, and associates across the store. Required Skills and Experience: • Ability to provide fast, friendly, and knowledgeable customer service. • Willingness to learn and expand product knowledge using company tools. • Dedication to maintaining a safe shopping and work environment. • Strong teamwork skills and ability to work effectively with supervisors and peers across departments. Preferred Qualifications: • Previous experience in retail sales or customer service. • Knowledge of home improvement areas such as Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, or Tool Rental. • Background in specialized sales positions such as Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, or Customer Order Specialist. Compensation and Benefits: Compensation details and benefit information will be shared during the hiring process. About The Home Depot: The Home Depot is the world’s largest home improvement retailer, focused on delivering excellent customer service while creating a safe and inclusive workplace. We are an Equal Opportunity Employer and do not discriminate against applicants or associates based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected status.