Customer Service Representative I - NCC - 999692 ** Work from home within the Tri-County area, upon completion of onsite training **
Employer Industry: Higher Education
Why Consider This Job Opportunity...
Competitive hourly pay rate
Full benefits package including tuition waiver, retirement plan, medical, and dental plans
Opportunity for career growth and advancement within the organization
Work from home within the Tri-County area after completing onsite training
Supportive and inclusive work environment
Chance to provide exceptional student and patient experiences
What To Expect (Job Responsibilities)
Support student and patient processes through various communication channels
Assist with admissions, enrollment, registration, and financial aid processes
Utilize ERP and CRM systems to review student records and assist with enrollment
Schedule patient appointments and navigate Electronic Medical Records (EMR)
Ensure compliance with university policies and HIPAA regulations
What Is Required (Qualifications)
High School Diploma or Equivalent
One year of customer service experience
Proficient in English and Spanish (Preferred)
Knowledge of medical terminology and HIPAA regulations
Experience using Banner, Recruit, and/or Avaya systems
How To Stand Out (Preferred Qualifications)
Associate or Bachelor's degree
Experience in higher education, student services, or healthcare
Knowledge of academic programs, policies, and regulations
Bilingual proficiency in English and Spanish
Experience with NextGen and/or Avaya systems
#HigherEducation #CustomerService #CareerGrowth #RemoteWork #HIPAACompliance
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Why Consider This Job Opportunity...
Competitive hourly pay rate
Full benefits package including tuition waiver, retirement plan, medical, and dental plans
Opportunity for career growth and advancement within the organization
Work from home within the Tri-County area after completing onsite training
Supportive and inclusive work environment
Chance to provide exceptional student and patient experiences
What To Expect (Job Responsibilities)
Support student and patient processes through various communication channels
Assist with admissions, enrollment, registration, and financial aid processes
Utilize ERP and CRM systems to review student records and assist with enrollment
Schedule patient appointments and navigate Electronic Medical Records (EMR)
Ensure compliance with university policies and HIPAA regulations
What Is Required (Qualifications)
High School Diploma or Equivalent
One year of customer service experience
Proficient in English and Spanish (Preferred)
Knowledge of medical terminology and HIPAA regulations
Experience using Banner, Recruit, and/or Avaya systems
How To Stand Out (Preferred Qualifications)
Associate or Bachelor's degree
Experience in higher education, student services, or healthcare
Knowledge of academic programs, policies, and regulations
Bilingual proficiency in English and Spanish
Experience with NextGen and/or Avaya systems
#HigherEducation #CustomerService #CareerGrowth #RemoteWork #HIPAACompliance
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS