Contact Center Agent (Call Center)

Remote, USA Full-time
Remote Customer Experience Specialist Remote (Preferred locations: Springfield, VA, Columbia, SC, Charleston, SC, Ronkonkoma, NY. Manchester, CT, and Jacksonville, FL) Part-Time (20-30 hours) | Flexible Scheduling Join the team behind Flight—an indoor adventure park where thrill meets family fun! From trampolines and ninja warrior courses to laser mazes and virtual reality, we bring high-energy entertainment to all ages. Now, we’re looking for a dynamic Customer Experience Specialist to help us elevate our guest interactions from good to unforgettable—all from the comfort of your home. What You’ll Do • Make outbound calls to businesses to promote our programs and events • Respond to phone and email inquiries with warmth, clarity, and precision • Guide guests through booking birthday parties, group events, and promotions • Collaborate with teammates to ensure smooth transactions and top-tier service Who You Are • A natural communicator—friendly, articulate, and attentive • Fluent in English (spoken, written, and comprehension) • A team player who’s proactive, dependable, and detail-oriented • Tech-savvy with solid typing and database navigation skills • Experienced in customer service (call center experience is a plus!) • Positive, professional, and ready to make someone’s day Who You Are • Reliable internet connection and quiet workspace • Comfort using email, phone systems, and basic computer tools • Availability to work flexible hours, including weekends if needed Why Join Flight? • Work remotely while supporting a fast-growing entertainment brand • Be part of a fun, energetic team that values genuine connection • Help families and groups create unforgettable memories Job Types: Full-time, Part-time Pay: From $16.00 per hour Benefits: • Work from home Work Location: Remote Apply tot his job Apply To this Job

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