Client Service Associate

Remote, USA Full-time
About the position Responsibilities • Find innovative ways to respond to varying questions, issues, and concerns from customers. • Connect with customers via phone, email, chat, and social media to resolve their inquiries. • Calmly attempt to resolve and de-escalate any issues that arise. • Escalate interactions when necessary and appropriate. • Respond to requests for assistance and/or possible processing payments. • Track all call-related information for auditing and reporting purposes. • Provide feedback on call issues to improve service quality. • Upsell products or services when required. Requirements • High School Diploma or equivalent. • Proven call center experience. • Typing speed of 25 WPM or more. • Proficient in PC operation and navigation. • Entry-level network troubleshooting skills. • Ability to set up home Wi-Fi networks and configure routers or switches. • Core proficiency with laptop or desktop computers. • Excellent oral and written communication skills. • Ability to work independently and in a fast-paced environment. • Strong listening skills and the ability to stay composed and objective. Nice-to-haves • IT/Network certifications or degrees preferred. • Experience in customer service roles. Benefits • Paid Training • Competitive Wages • Full Benefits (Medical, Dental, Vision, 401k and more) • Paid Time Off • Employee wellness and engagement programs Apply tot his job Apply To this Job

Apply Now

Similar Jobs

Facilities Specialist

Remote, USA Full-time

Customer Service Manager - Client Experience Division at American Airlines - $26/Hour

Remote, USA Full-time

Experienced IT Business Analyst - Remote Opportunity with Delta Airlines: Delivering Excellence in Data Center and Critical Facilities Management at $26/Hour

Remote, USA Full-time

**Experienced Customer Experience Manager - Remote Customer Support Opportunity with Home Depot**

Remote, USA Full-time

Experienced Full-Time Customer Service Representative - Client Care in Investment Contact Center (ICC) at Wells Fargo

Remote, USA Full-time

**Experienced Virtual Customer Care Advisor - Remote Data Entry Opportunity with Amazon**

Remote, USA Full-time

Experienced Full Stack Data Scientist - Marketing Analytics and Insights with Expertise in Data Analysis, Modeling, and Visualization for Driving Business Growth at Etsy

Remote, USA Full-time

Delta Airlines Careers Remote - Customer Service Representative - Delivering Exceptional Travel Experiences from the Comfort of Your Home

Remote, USA Full-time

Customer Service Associate - Remote Customer Support and Experience Expert - Delivering Excellence in a Dynamic and Innovative Environment

Remote, USA Full-time

Customer Service Representative - Remote - E-commerce Customer Experience Expert for Pet Lovers

Remote, USA Full-time

Sales Execution Coordinator

Remote, USA Full-time

Team Manager, Contact Center

Remote, USA Full-time

Disney Springs - Retail Sales Associate (Full-Time)

Remote, USA Full-time

Experienced Remote Data Entry Specialist – Customer Service and Administrative Support at Blithequark - $30 per Hour

Remote, USA Full-time

Consultant Acheteur/Juriste Marché Public H/F

Remote, USA Full-time

Experienced Full-Time Enrollment Services Advisor – Remote Opportunity with Comprehensive Benefits and Growth Potential

Remote, USA Full-time

Data Entry Remote Jobs -Southwest Airlines- (Entry Levels Computer Work)

Remote, USA Full-time

Customer Service Dispatcher – Amazon Store

Remote, USA Full-time

3rd Shift - Maintenance Electrician Flat Rate of $39.62

Remote, USA Full-time

Branch Team Lead

Remote, USA Full-time
Back to Home