Architect D365&Customer Engagement
Architect D365&Customer Engagement page is loaded## Architect D365&Customer Engagementlocations: MAR - Work-At-Hometime type: Full time posted on: Posted Todayjob requisition : R1653454 Job Title: Architect D365&Customer Engagement Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are on the lookout for a seasoned Dynamics 365 Customer Engagement Architect who possesses a strong technical acumen and functional expertise in Dynamics F&O (cloud). The ideal candidate will play a pivotal role in shaping the design, development, and optimization of Dynamics F&O deployments, as well as facilitating smooth migration and modernization to Dynamics 365 Finance & Operations (D365 F&O). Qualifications: · Proven track record in Dynamics 365 and F&O engineering, architecture, or similar roles. · Experience with Customer Engagement · Demonstrated expertise in implementations and the management of ERP software, including integration with third-party systems. · Ability to create and maintain comprehensive system documentation and ERP process instructions. · Strong teamwork skills, with the ability to collaborate effectively in a cross-functional team environment. · Excellent communication skills, capable of articulating technical concepts to non-technical stakeholders and fostering productive collaboration. Required Skill Set: · Strong analytical and problem-solving skills, with the ability to address complex technical challenges and propose effective solutions. · Experience in system integration and interfacing with third-party systems. · Understanding of ERP system architecture and best practices. · Experience in delivering technical or functional training and knowledge transfer sessions. Technical Skills: • · Experience in Dynamics F&O/AX migration and modernization projects. • Background experience in Dynamics 365customer service and sales functionality, customizations, and administration. • · Knowledge of system integration and interfacing techniques. • Starter Kit configuration. In-depth knowledge of Dynamics 365 Customer Engagement architecture and customization development will be required • · Understanding of ERP system administration and best practices. • · Experience with version control systems and development tools (e.g., Azure Dev Ops, Git Hub). • · Proficiency in documenting technical designs and system configurations. • Dynamics 365 Customer Engagement Online • Knowledge in Dynamics 365 modules, Customer service, Omnichannel,… Apply tot his job Apply To this Job