Apple Support Engineer Remote Jobs
September 12, 2025 Apple is hiring Support Engineers to join its remote team, offering world-class technical solutions and support for internal systems, applications, and end-users. As a remote Support Engineer, you'll diagnose, resolve, and prevent issues across Apple’s infrastructure — all while working from home. Key Responsibilities: Troubleshoot software, hardware, and connectivity issues Provide Tier 2/3 technical support to employees and teams globally Monitor system performance and proactively resolve potential problems Collaborate with developers, IT, and engineering teams Maintain documentation and escalate critical issues Automate support workflows and improve incident response processes Qualifications: Bachelor’s degree in Computer Science, IT, or related field 2+ years of experience in technical support or IT engineering Familiarity with macOS, iOS, and enterprise tools (Jira, JAMF, etc.) Knowledge of scripting (Bash, Python, or similar) Excellent problem-solving and communication skills Able to work independently in a remote environment Benefits: Competitive annual salary: $85,000 – $120,000 Work-from-home flexibility with Apple-grade equipment Health, dental, and vision insurance 401(k) and performance bonuses Apple employee product discounts Opportunities for internal advancement How to Apply: Visit the Apple Careers Site and search for “Support Engineer Remote” to apply. Start your remote Apple journey today! apply to this job